Absolutely horrible app & ecosystem
What a horrible app that fails at basic functions. Non user friendly and janky unusable ui. The developers and designers for this app should quit, they don’t deserve to be employed anywhere in tech.
This is the worst app everyone I know at my workplace is forced to interact with (this has been surveyed).
I don’t think anyone would ever use this pile of garbage if it wasn’t forced by some corporates for food ordering.
This is the worst app everyone I know at my workplace is forced to interact with (this has been surveyed).
I don’t think anyone would ever use this pile of garbage if it wasn’t forced by some corporates for food ordering.
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Login & Authentication Not Working
The app is not working as expected. Even with the latest iPhone, latest iOS, and the latest version of the SmartQ app, the login process fails after successful Microsoft authentication. Authentication completes successfully, but the app then asks for additional authentication and eventually displays an “Unexpected error has occurred” message instead of completing the registration or login.
The login and authentication flow needs to be thoroughly tested and verified across supported iOS devices and versions. At present, the app does not provide a reliable sign-in experience.
The login and authentication flow needs to be thoroughly tested and verified across supported iOS devices and versions. At present, the app does not provide a reliable sign-in experience.
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Absolute trap. No refund option.
I am forced to leave this review because this app essentially traps your money. Im longer needed to come to the office and access to the physical cafeteria. I have a remaining balance left in my wallet, and when I asked about a refund, I was told by staff(cafeteria buddy)that they "cannot transfer or refund the money" and that I should just "buy things for friends" to empty it.
This is incredibly unprofessional and borderline predatory. If you take people's hard-earned money into a digital wallet, you must provide a way to refund it when circumstances change. Forcing users to spend money they can no longer use is unacceptable.
Do not add money to this wallet. Once it's in there, they will not give it back. Fix your policy and refund my money.
This is incredibly unprofessional and borderline predatory. If you take people's hard-earned money into a digital wallet, you must provide a way to refund it when circumstances change. Forcing users to spend money they can no longer use is unacceptable.
Do not add money to this wallet. Once it's in there, they will not give it back. Fix your policy and refund my money.
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Does not support BHiM upi
The app has Paytm payment which does not support BHIm upi payment. This lack of feature makes the app useless for me… was easier before
Dysfunctional
The app is slow almost all the time, sometimes it resembles IRCTC during tatkal booking. Also the vending machines only work half the time.
Since this is the only way to order on our cafeteria, I’m forced to always call for support or end up having food outside . Waste of time, money and energy.
To put it bluntly, this is a Theva illatha aani 🤷🏼♂️
Since this is the only way to order on our cafeteria, I’m forced to always call for support or end up having food outside . Waste of time, money and energy.
To put it bluntly, this is a Theva illatha aani 🤷🏼♂️
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Response from developer
Hi, we regret for yr experience. Please share a detailed response of the issues that you are facing at support@thesmartq.com. Our team will take a look at it and get back to you.
