Worst App
This app is genuinely the worst gym app I’ve ever used and it could be so easily fixed. This year they have done multiple updates which have not made the UE any better. 1. The booking system for classes and saunas is laughable. Instead of having an option for every single time slot for the sauna, how about you click the sauna option and it comes up with a calendar of available times? Instead u have to scroll and scroll and tap through days to find one that works. They also need to add a penalty system. The sauna at my gym is constantly booked out nearly two weeks in advance yet it never seems to be at capacity (2 per sauna). The gym is great and staff are awesome, but the app really lets it down.
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Best GYM ever!
Coach Peter is the best
Doesn’t work
One of the worst apps I have even dealt with
Really needs more tweaking
Great app but really needs more updates to fix continual bugs. Half the videos don’t work, choosing an alternative exercise only gives you an index, and recording your plank exercise is recorded in kms. Silly, stupid mistakes that no one is rectifying…
Great gym, disappointing app
I love my local Snap gym but this app does the brand no favours. I just wanted to book and check classes and I couldn’t even get that far. You have to answer a bunch of questions before being able to use the app and it failed at the first multiple choice. It asks ‘What are your goals?’ and if your answer isn’t one of the presented six options you can’t proceed without choosing one anyway. Then if you do that it wants a bunch of private data - height, weight, DOB… I just want to check and book class times. Make the questions optional, not mandatory just to use the app. Let me volunteer data as I opt in to using app features that use it. Add value to my gym experience before taking my data.
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Dev Please!
We really need a next/previous field arrow or button. Nothing more irritating for a field to enter weight or reps being obfuscated by the keyboard then trying to figure out how to close the kb just to scroll up a bit and tap on the text field again.
Just two addl buttons and the page auto scrolls to be visible
It’s not too much of an ask is it?
Just two addl buttons and the page auto scrolls to be visible
It’s not too much of an ask is it?
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Improvement needed
Been using the app for a couple of months now, and after adding exercises during a custom workout, those exercises are not saved to the custom workout. You must go in and add them at a later time. Additionally, when you delete an exercise from a custom workout, there is a bug that won’t permanently remove it. One should be able or have the choice to tweak a custom tailored workout.
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Still buggy
#Workouts Resetting Data#
Still need to lock portrait mode to prevent app from resetting all entered data mid-workout when screen locks or switching apps. Not always given an option to resume workout to restore a “save point”.
#Custom workout Sorting#
When more than 7 exercises exist, the list cannot be scrolled down to 8+ to grab and resort. Especially irritating when new exercises get added to the bottom of the list. I like to keep 10-12 assorted exercises on the list so they’re readily accessible if I choose to do that exercise. Example: keep three incline variations between barbell, dumbbell presses and then dumbbell incline flies or incline cable flies depending on equipment availability instead of adding new for each gym session.
Still need to lock portrait mode to prevent app from resetting all entered data mid-workout when screen locks or switching apps. Not always given an option to resume workout to restore a “save point”.
#Custom workout Sorting#
When more than 7 exercises exist, the list cannot be scrolled down to 8+ to grab and resort. Especially irritating when new exercises get added to the bottom of the list. I like to keep 10-12 assorted exercises on the list so they’re readily accessible if I choose to do that exercise. Example: keep three incline variations between barbell, dumbbell presses and then dumbbell incline flies or incline cable flies depending on equipment availability instead of adding new for each gym session.
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Access card
When is it expected to have access card on the app? That's the only reason I keep it on my phone
User Friendly
User friendly, easy to use
Update breaks accounts
They keep breaking the app. 1 week ago the app does not think I’m a member. Access card works, account up to date. Turns out they updated the app a week ago. Go figure. Dev team needs help over there.
Member
Great place - nice equipment- great staff ..
Location
There is lots of opportunity for improvement! Here is a list of priorities:
1) Remove the requirement for the app to have Allow Location Access to be set to Always. This is a privacy issue. There is no need for Snap to know my location at all times.
2) Add filters to the Bookings screen. I have to scroll past dozens of half hour sauna and pilates bookings to find a class booking.
3) Show how many are booked to a class once booked
4) Uplift the UI to something more modern.
1) Remove the requirement for the app to have Allow Location Access to be set to Always. This is a privacy issue. There is no need for Snap to know my location at all times.
2) Add filters to the Bookings screen. I have to scroll past dozens of half hour sauna and pilates bookings to find a class booking.
3) Show how many are booked to a class once booked
4) Uplift the UI to something more modern.
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Location
There is lots of opportunity for improvement! Here is a list of priorities:
1) Remove the requirement for Allow Location Access to be set to Always. This is a privacy issue. There is no need for Snap to know my location at all times.
2) Add filters to the Bookings screen. I have to scroll past dozens of half hour sauna and pilates bookings to find a class booking.
3) Show how many are booked to a class once booked
4) Uplift the UI to something more modern.
1) Remove the requirement for Allow Location Access to be set to Always. This is a privacy issue. There is no need for Snap to know my location at all times.
2) Add filters to the Bookings screen. I have to scroll past dozens of half hour sauna and pilates bookings to find a class booking.
3) Show how many are booked to a class once booked
4) Uplift the UI to something more modern.
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Poor
Can’t even log in as it doesn’t except four digit log in code
Cant Edit or Delete Custom Workout
Cannot find the button to edit or delete a custom workout.
Trying to Join but can’t get past sign up?
I’m interested in visiting and joining snap fitness however the online information is pretty elusive and I couldn’t find much there about how to even start the free trial it advertises. I was hoping to find more information in the app but can’t even get past creating an account because I can’t enter a home base location therefore I can’t proceed with my account. After reading other reviews on this app this appears to be a commonly experienced bug that’s been going on for at least 2 YEARS? I’m confused as to why it hasn’t been fixed by now and definitely off put about the whole gym itself. Was excited to try it out but now a little hesitant since the gym doesn’t seem to be new member friendly.
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Shuts down
The app constantly shutting down when trying to log workouts. It’s tedious and seems like something that should be fixed. Would not recommend the app for logging workouts until it’s fixed!
Double counting
The app has recently started double counting my trips to the gym. Very irritating as I liked checking how frequently (legitimately) went to the gym. Now I cannot trust the app any more. Very frustrating.
useless on an iphone
could be good but app stops workout and closes without saving when phone locks. such a simple thing but sooooo frustrating. shame on snapfitness for not investing in a half decent app.
