No ai please
Gallo
Uhm I might just be stupid and cant see it or maybe you can add this feature back
No longer useful
Tool in the Toolkit
Soluna by kooth
Response from developer
🥹 You're making us cry. Thank you so much for taking the time to share your review! Hearing that Soluna is helpful and getting the job done for you means the absolute world to our team. We created Soluna to give young people a safe, calm, and accessible space to check in with themselves, explore self-guided wellness activities, and find support whenever things feel overwhelming. So knowing that the app is bringing real value to your daily routine inspires us to keep making it better every day. As you continue on your personal wellness journey, keep honoring those moments you take for yourself — you're doing fantastic work! If you ever have thoughts, ideas, or feedback on how we can make your experience even better, please feel free to reach out to us directly at appsupport@kooth.com. We're always here cheering you on! 💫
Silly
Response from developer
Hey, thanks for sharing your concern with us. We completely understand why remaining anonymous is so important when seeking mental health support, and we want to clear up how account setup works. To comply with our safety and security policies, we do require an email address to create an account. However, right after entering your email, you select a unique username. That username is the only name visible to anyone else in the app, meaning your identity remains completely anonymous and confidential in community spaces and forums. Additionally, direct 1:1 messaging between users is prohibited, so other users cannot message you directly. Your email address is kept strictly private, is never shown to other users, and is only ever used by our safety team when there is a concern of a crisis. You can read more about our guidelines at https://solunaapp.com/trust-and-safety. We appreciate you checking Soluna out and want to make sure you feel completely safe in our space. If you have any questions about privacy and security, please don't hesitate to reach out to us at appsupport@kooth.com!
Love it
Doesn’t let you send message and no instructions on how to link Kooth account
Response from developer
Hey, we're so sorry for the tech issues you've experienced with linking your account. We can imagine how frustrating that can be when you're trying to access support. To clarify: in order to comply with our privacy and security policies, we do need an email address to create or link an account, but please know that your privacy and trust are crucial to us. Your personal details are strictly confidential, never sold, and never shared with other users in the app — you remain completely anonymous to the community. You can learn more about how we protect your data at https://solunaapp.com/trust-and-safety. And while Soluna does not offer asynchronous delay-and-reply messaging, you can connect directly with our mental health practitioners by dropping into a live chat session or scheduling a 1:1 chat at a time that works best for you! That said, if you're still having trouble linking your Kooth account after logging in, please reach out to us at appsupport@kooth.com so our team can help you get sorted! We appreciate you checking Soluna out and want to make sure you have access to the support you deserve. 💜
Doesn't let you send messages
Response from developer
Thanks so much for sharing this feedback with us. We completely understand how shifting from Kooth to Soluna can feel frustrating, especially if you were used to a specific messaging style or platform setup. While Soluna does not offer asynchronous delay-and-reply messaging, you can connect directly with our mental health practitioners by dropping into a live chat session or scheduling a 1:1 chat at a time that works best for you. We appreciate you exploring Soluna, and we want to make sure you have easy access to the support you deserve. If you have any questions about the app, the features we offer, or need help navigating everything during this transition, please don't hesitate to reach out to us directly at appsupport@kooth.com. We're always here for your wellbeing! 💜
Soluna Just Doesn’t Care
Response from developer
Hi, thank you for being so honest about your experience with our coaches. 💜 What you described matters. When you come to Soluna during a hard moment, you shouldn’t feel rushed through what you’re sharing or like every conversation has to immediately lead to an answer or solution. Our coaches may use questions to help you explore what you’re going through and what might help, but listening and taking the time to understand you should be part of that experience too. Your feedback is an important reminder that sometimes what someone needs most in the moment is space to talk and feel heard before figuring out what comes next. We’re taking what you shared seriously and will use it to help us continue improving the coaching experience. If you’re open to sharing more about your experience, you can reach us anytime at appsupport@kooth.com so we can make sure your feedback gets to the right team. Thank you again for telling us what this felt like for you.
Perfect
AMAZE BALLZ
Mental health class, alcohol, and drug domestic violence Mental counseling
great app overall
Response from developer
Thank you for taking the time to write such a thoughtful review! We built Soluna specifically to bridge that gap and give young adults a safe, accessible space to vent, reset, and connect with caring coaches when traditional support isn't an option. So knowing that the "write it out" tool and our 1:1 coaching have been such a solid source of comfort for you is so great to hear. Also, your suggestion about letting the ambient sounds play outside of the app is a fantastic feature idea! We've passed that feedback directly to our product team so they can look into it for future updates. Thank you for being such an awesome part of our community. If you ever have more thoughts, ideas, or feedback on how we can make Soluna even better for you, please feel free to reach out anytime at appsupport@kooth.com. We're here for your wellbeing!
