Amazing app pls read
not useful
Response from developer
Thank you for reaching out and sharing what happened. We’re really sorry for the confusion and frustration — getting an access card from your school only to hit an error screen is definitely disappointing. The good news: Soluna is absolutely available to you in the UK, so this error sounds like a technical glitch. Could you please send a quick note to our team about what happened at appsupportUK@kooth.com? If you can include your the error message you saw and your phone model, we’ll investigate right away to help get things running smoothly. After all, this app was made for you, and we don't want anything getting in the way of you using it! 💜
60% functional
Response from developer
Hey, we are so sorry for the frustration! Getting stuck on a freezing loading screen — especially when you’re trying to engage with the community — is the last thing we want you dealing with. This definitely sounds like a technical glitch though. Our team would love to look into this right away so we can get it sorted for you. Could you please send a quick note over to appsupportUK@kooth.com with the details you mentioned here? That will help us investigate the bug directly and work on a fix. This app was made for you, and we don't want anything getting in the way of you using it! 💜
Real help
Doesn't work in the uk
Response from developer
Thank you for bringing this to our attention. Unfortunately, this sounds like a technical glitch and we're so sorry to hear about the frustration this caused while you're dealing with bullying and family struggles. Taking the time to check in on your wellbeing takes strength, and we regret that it got in your way of doing so. If you're open to trying the app again, please reach out to our support team at appsupportUK@kooth.com so we can look into your account and get this fixed for you right away.









