App is trash
The app keeps saying technical difficulties for deliveries and it makes things 30 times harder than it should be this company needs to fix there app and they should be ashamed of themselves for bringing this app out with these errors for so long
No refunds for mobile orders
If you use the app to mobile order and the location you’re picking up from can’t fulfill the order, they can’t give you a refund because you purchased through the app. Then if you contact customer service, they won’t give you your real, actual money back. They’ll only give you rewards points and, if you push, credits. But no real refund. Use at your own risk.
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Thank you
Thanks
Awful rewards system
Every time I attempt to order something with rewards and also try to have the order delivered it refuses to let me, getting stuck on the check out screen saying I have not chosen picked a pick up choice. I find it incredibly shady to have the option to get items free just to not allow me to use my points to get said items free. Please fix your app.
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They broke it
The new Rewards program-or lack thereof- their own has made me cut my visits by at least 50%. R rewards are hard to use in the app. They are way too many conditions like you can only use them at certain times and on certain days.
