So many bugs
This app is a pain in the back. There are constantly new bugs. I’ve been a user for 6 years, and instead of better, the user experience is continuously getting worse.
For instance, right now, even though I am logged in and trying to book services to one of the sites I’m a member of (like I always have), it now asks me to log in during the checkout process. This is itself wouldn’t even be as big of an issue of the checkout didn’t time out/freeze and stopped working! Then I have to restart the app and hope for the best.
It’s things like that constantly: one day, stuff works, the next, it’s broken for no apparently reason.
The MacOS app hasn’t worked for months.
When trying to get customer support, you get directed to site owner customer report (aka useless!!!). I’m not a site owner, I’m a site member!
Have you heard of user experience design or quality assurance? Please stop trying to “fix” things that aren’t broken. I recommend, instead of investing in more AI, investing in ensuring your BASIC FUNCTIONALITY actually works!
For instance, right now, even though I am logged in and trying to book services to one of the sites I’m a member of (like I always have), it now asks me to log in during the checkout process. This is itself wouldn’t even be as big of an issue of the checkout didn’t time out/freeze and stopped working! Then I have to restart the app and hope for the best.
It’s things like that constantly: one day, stuff works, the next, it’s broken for no apparently reason.
The MacOS app hasn’t worked for months.
When trying to get customer support, you get directed to site owner customer report (aka useless!!!). I’m not a site owner, I’m a site member!
Have you heard of user experience design or quality assurance? Please stop trying to “fix” things that aren’t broken. I recommend, instead of investing in more AI, investing in ensuring your BASIC FUNCTIONALITY actually works!
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Ffluffyrats
Unreliable
Glitchy. Constantly crashes.
VMVeritas MD
Horrible company
They told me they would prefer to keep my $600 vs having me as a long term customer so byeee Felicia
OOG_Titan
Broken
Doesn’t load properly
Iits106miles
Very slow to load
Chat features don’t open.
Oobtrunco
