Couldn’t even make an account
I want to preface this with saying I have no clue how the app actually is, because I couldn’t even access it.
Signing up, I made a silly mistake by entering my email wrong. That being said, I never got a confirmation email to complete the account, so I went to the app again to change my email, but all that did was send me to the beginning of the process. “Alright” I said, so I put my name in again, fixed my email, made my password again then put my phone number…
But then I got a notification saying I couldn’t move forward because my phone number was already used and I have to use another phone number or contact customer service (there’s no customer service option, most likely will have to go to a website or something I’m guessing) and I don’t think it’s shocking that I only have the one phone number.
Essentially, I have been barred from creating an account because my phone number was used for an account that was never fully made, completed, or registered.
So far, 0/5 experience this is so stupid I genuinely can’t comprehend this, someone help me.
Signing up, I made a silly mistake by entering my email wrong. That being said, I never got a confirmation email to complete the account, so I went to the app again to change my email, but all that did was send me to the beginning of the process. “Alright” I said, so I put my name in again, fixed my email, made my password again then put my phone number…
But then I got a notification saying I couldn’t move forward because my phone number was already used and I have to use another phone number or contact customer service (there’s no customer service option, most likely will have to go to a website or something I’m guessing) and I don’t think it’s shocking that I only have the one phone number.
Essentially, I have been barred from creating an account because my phone number was used for an account that was never fully made, completed, or registered.
So far, 0/5 experience this is so stupid I genuinely can’t comprehend this, someone help me.
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Love it
Very nice place very professional always clean every time I come to the staff is always nice and friendly. Very convenient in 24 hours. I love it.
Good
It’s a good app easy to use never had a problem with it 👍
Reseña
Me gusta es limpio y ordenado
Love it!
This is the greatest app on the planet! 🌎😎🙏🏻
Wow!
Clean, always good working machines
Great service
Thanks
Nice app, but…
Easy to use but seems unethical, to me, that the owner of the app will not refund unused funds. I’d love to hear their reasons for conducting this shady scheme.
Best one I’ve been too..
The older lady that works there is amazing.. she is nice and helpful and always keeps it clean..
Didn’t work
I couldn’t get the app to work at the laundromat in Lake Placid. Wasted a lot of time trying to get it set up.
love
always super clean and quiet.
Bad, stole my money.
I want a refund.
New Update Sucks
Requires the CVV everytime I use a card, Apple Pay doesn’t work and it won’t connect to the machines 85% of the time. Fix it.
Payment Connection
Would love if you guys made Chime an available option for payment to add funds to account. Other than that enjoy the app.
It was amazing experience
I usually go laundry for speed queen, they have very hood facilities and they have heavy equipment for washing and they maintain tidy which make me more comfortable
Love it!
What an efficient way to wash clothes, no more coin or unaccepted dollar hassles
Frustrating
Tried to sign up twice and both times it needed to verify my number and I never got a text so it left me stranded, hate this service
Best laundromat around!
One of the nicest and cleanest laundromats ever! I never have to wait for a washer or dryer! 10/10!
Muy buena
Me encanta la verdd y muy limpia todo está muy bien en esta lavandería la recomiendo
La mejor app
De las mejores cosas que a inventado la humanidad, esta app te permite lavar con dinero en línea sin tener que usar monedas que son súper antihigiénicas. Y muchas veces la máquina no tiene monedas y con la app ya eso no será un problema
