Split Pay User Reviews

Customer Experience

Positive experience72.1% of reviews
Neutral1.5% of reviews
Negative experience26.4% of reviews

~ Based on 666 written reviews from the US App Store.

What users say

Is Split Pay Safe?

Split Pay: Split Bills in Two appears safe based on user ratings. AppsHunter Safety Score for Split Pay is 98/100.

This assessment is based on 17,904 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.0% of ratings point to a safe experience
0.6% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 17,904 App Store ratings for Split Pay.

Is Split Pay Legit?

Split Pay: Split Bills in Two appears to be a legitimate app. AppsHunter Legitimacy Score for Split Pay is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app

Nice app , they get the job done and they communicate very well thanks

Split Pay is changing lives

Has made my life so much better

Terrible

App doesn’t approve anyone

Not What I Thought

I have been using split ran for some time and I took off a few months and didn’t use it and they canceled my account when I reapplied. They denied me when nothing about my situation. Change still had the same direct deposit still was making the same money and they deny me which sucks especially in this economy. They say they don’t go by credit and they go by banking information but nothing changed on my end. I don’t favor their underwriting process and they have no clear explanation in customer service.
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Terrible App

They make it seems like it’s SO EASY to set up the process. Nope it’s not! They pre authorize your full amount even though they are only charging half. What kind of goofy logic is that ? And if you don’t have it they don’t approve you. Isn’t that the point of the app? I don’t have it NOW but will later- nope they want to make sure you have the money now , then why would I need you ? Oh and they email your landlord 82 times to let them know they need to send pictures , SS info, selfie. What kind of backwoods BS is this ? Terrible
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Not eligible and useless

pretty sure the whole point of this app is to pay rent on time without any stress but they're saying I'm not eligible and that I can reapply for October 10 that means my rent is going to be late. What are you talking about?

Beware access

I use another app that does not allow for me to split my car payment. I got behind due to an auto accident and unable to work 9 months. One app I use had been great, but they glitched and kept trying to process a transaction 2 weeks before the date. The rep had to go in and fix it.

I saw that this one does auto also, so thought it would be great to do it all on one app.

Upon setting it up, you have to give access to all your transactions and info. Regardless, what they say, this is not standard. You just have to link your account like you would any autopay on other apps.

Personal loans tend to go by credit score. In some cases they will want to see your spending. But, this is not a loan.
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Not Efficient

On two occasions I set up to pay my split pay payments on a certain day and they waited almost a week to take it out. The second time I did this, I scheduled my payment 3 days ahead of time and the payment wasn’t attempted to be taken out until 8 days later. They have now put my credit in jeopardy because of this, emailing and texting me about not having enough funds but I had more than enough when I scheduled the payment the first time and days following. If you have to budget your money like I do to make sure all your bills are paid. Do not use this app to try and make a way. Do your research on other apps or try to just pay your bill fully so you don’t fall into the same hole I’m in. Something is wrong with their system.
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Amazing App

This app has helped me out so much… I am in love with this app… very convenient

They screwed my landlord and me

This place is joke the people who claimed no problems is an absolute disgrace they cancelled after my portal request and now my rent payment will be returned do not deal with at all cost

Doesn’t work with Bilt

Good luck if your landlord or apartment complex uses bilt. Split pay won’t work on bilt because it requires you to identify your bank account and split pay only uses a bank routing # and account # but no way to verify it in bilt since it’s not your own personal bank account from split pay. Flex gives you the option to pay from a debit card they provide you the info from after making your first payment. Disappointed can’t use split pay for my rent with bilt. This won’t work if you use any system like bilt that makes you go through plaid to verify your bank account.
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Terrible

Terrible don't do it

A BLESSING IN DISGUISE

This was God sent because I am now able to pay my rent and still put food on my table and gas in my tank to get to work! I use to struggle to pay my rent on time and most of the time I had to borrow the extra from family members just to buy food to last until I get paid again!! Now with this app I can budget and still make ends meet without sacrificing my food and gas money!!🙏🏿🙏🏿🙌🏿🙌🏿
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Split Pay

Smooth sailing

Right needed

Split pay was exactly what I needed in a bind helped me not get an late payment on my credit report

Good

It’s ok

WORST APP EVER

This app is horrible. Once your account is close or suspended, they don’t even give you a chance to open another one. They don’t even care about what happened or why. They don’t have no phone number to contact them. The worst customer service ever. I will be telling a lot of people not to use this app.
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Family

This is a strong foundation that gives me a shoulder to lean on.

Amazing

Split pay has been so amazing and flexible during these hard times and easy to chat with! Thank you

Not seamless. AI bot customer service

Not great. Sign up seemed easy but there was some discrepancy about my name not matching which my name is literally 8 letters total. There was no discrepancy. Ai bot chat customer service was completely unhelpful giving advice that didn’t apply. I ended up deleting my account. Good riddance