الخدمه سئه جدا
الخدمه تعبانه ولا فيه احد يعطيك اي حل
Kkbhbj
No staff to answer anything
My account is under review for 5 months for no reason at all rather than it’s the system’s process and staff can’t interfere or escalate. No SLA whatsoever
HHanafix
معاملة ربوية
للاسف بعد ان تم اضافة غرامة على التأخير اصبح العقد ربوي حتى ولو لم يتاخر الشخص عن السداد
مبم ا م ب
Support not helpful
Very disappointed with PayLater's customer support. I contacted support multiple times regarding my credit limit. I have consistently paid my installments on time, and in fact, I paid QAR 1,700 and QAR 440 months ahead of their due dates. I also explained that I was planning to use FleXed for a new iPhone, but my limit has remained at QAR 3,500. Unfortunately, the support experience was extremely frustrating. I kept receiving the same generic explanation about "automated systems," "creditworthiness," and "internal criteria," without anyone actually addressing my specific situation or providing a clear explanation of what I can do.The responses also felt Al-generated rather than like genuine customer support. The same points were repeated over and over, even after I provided additional information. When I asked how I could speak to someone directly, I was simply told that phone support is unavailable. I completely understand that credit limits may be determined automatically and that support may not have the authority to change them. However, customer support should still be able to provide a clear, relevant explanation and, when necessary, escalate a customer's case. Paying early and having a good repayment history, only to receive repetitive automated-style responses without any real assistance, is a very frustrating customer experience. I hope PayLater improves its support system and provides customers with access to actual human assistance when automated responses are not resolving the issue,
Show more
MMoAbuY
SCAM!
My bill was never paid! I’ve been trying to get a refund for four months. The only way to contact them is through email as the phone number just rings. Every response to my email is we will look into this.
PPamelaW13
