Good services, app needs improvement
Services are good but the app glitches regularly.
Response from developer
Thank you for the feedback. We’ve faced some service challenges in your area recently, and we’re actively improving coverage and coordination to make the experience smoother going forward. If you’re open to it, please share your details via email (customercare@sploot.tech) so we can look into this and support you better.
Highly unprofessional and unreliable
First thing platform confirmed the booking and no one turned up on time after wasting and waiting like fool. Raised query then he requested for reschedule. This time when groomer came it was told clearly to him, to keep the hair not shorter than 1.5 inch and he agreed for it. He cut it 0 cut and later told some stories that why it couldn’t be done with 1.5 inch.
it was not possible then he should have told this to us before we would have taken call accordingly.
Highly unprofessional who screwed our entire plan, he was supposed to go for a function and groomer ruined it completely.
This platform itself look highly unprofessional and unreliable
it was not possible then he should have told this to us before we would have taken call accordingly.
Highly unprofessional who screwed our entire plan, he was supposed to go for a function and groomer ruined it completely.
This platform itself look highly unprofessional and unreliable
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Great App for Pet Parents!
Highly recommend 🙌🏼
Service
(Day 1) I booked a grooming service for my pet dog and was informed no groomer is available, your slot will be booked for tomorrow(the day after).
(Day2) I booked again for same time slot. No one attended, no call assurance, nothing. No one came for grooming service i booked for.
Pretty horrible experience, if no groomers are available please don’t launch the app for those particular areas!.
(Day2) I booked again for same time slot. No one attended, no call assurance, nothing. No one came for grooming service i booked for.
Pretty horrible experience, if no groomers are available please don’t launch the app for those particular areas!.
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Bad experience
Very Unprofessional behavior, cancel’s walk without notice and fails to replace walker before the scheduled walk.
I had booked a month subscription to check their services i had a plan to upgrade to twice a day walk services but in the beginning they cancelled 3 walks before the service can begin and after giving 6 walks their walker cancelled 2 more walks - i was out of town my parents are aged they cant take my dog on walk i had to cancel my plans and get back home after booking an expensive immediate flight.
Their services are unreliable, they didnt inform me about the situation or did anything about it until i contacted them back.
Pathetic support and services.
I had booked a month subscription to check their services i had a plan to upgrade to twice a day walk services but in the beginning they cancelled 3 walks before the service can begin and after giving 6 walks their walker cancelled 2 more walks - i was out of town my parents are aged they cant take my dog on walk i had to cancel my plans and get back home after booking an expensive immediate flight.
Their services are unreliable, they didnt inform me about the situation or did anything about it until i contacted them back.
Pathetic support and services.
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