spotCash by Placid Express User Reviews

Customer Experience

Positive experience61.1% of reviews
Neutral0.0% of reviews
Negative experience38.9% of reviews

~ Based on 18 written reviews from the US App Store.

What users say

Is spotCash by Placid Express Safe?

spotCash by Placid Express appears safe based on user ratings. AppsHunter Safety Score for spotCash by Placid Express is 96/100.

This assessment is based on 935 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 935 App Store ratings for spotCash by Placid Express.

Is spotCash by Placid Express Legit?

spotCash by Placid Express appears legitimate, with a few gaps. AppsHunter Legitimacy Score for spotCash by Placid Express is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

$4 transfer fee is ridiculous.

$4 transfer fee is ridiculous.

Good experience

I like the app for sending money to my relatives without any issues.

UI is great, but not functional.

After submitting a transfer, all doesn’t show tracking information. When you click on previous transfers, app crashes. This has been the case the past two years. I do not know who their Product Owner and QA team is but they need to do a better job.

Same issue as patent app, Placid Express. Low rates and app crashes

I’ve been a customer for years. Their rates are very low compared to other exchange companies, by 10 or more percent in cases. FaceID doesn’t work, and app crashes when trying to view previous transactions. This is basically re-skinned parent app.

Couldn’t send money for two weeks

Kept getting error about transfer rate for two weeks, customer service told me to download a update despite being on the latest version

Money

Excellent way to send money.

S. L.

Good app. Very user friendly and convenient service!

Best

Always best

Horrible app interface & customer service

Its horrible because they never pick up. Tried so many times in two weeks because the app is not taking me to password field instead it sends code to my number and when I try to log in it says password wrong..well how I am gonna input password without having the password field..

Placid Express Mobile

In this unprecedented time placid express mobile app made life so easy. I can send money right from home. Thank you

Fast service

I always send money using spot cash. It’s very fast and accurate service.Customer service is high quality as well..

Multiple transfers sent with ease

Great rates every time I have used Spotcash to send money.

No hassle and sent in great time. Have recommended to friends and family

Fraudulent - Be aware!

When you try to transfer money via credit card they call you back and make you cancel it but never refund you the money. They then ask you to make another payment using a debit card. Although your money will eventually go through your initial credit card transaction will not refunded. When I tried to contact them to get my refund they kept telling me someone would call me back and no one did. I finally submitted a claim with my credit card company so now they blocked my account. Stupid app and even more stupid customer service.
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Best app ever

Best app ever

I like it

Seriously it’s cool easiest n quick way to send money πŸ‘πŸ‘πŸ‘πŸ‘

Zagat

Wow very very user friendly, like that app to send money home.

User friendly apps...

Finally a great user friendly money sending apps...in few clicks you can send money without hassles...with options like cash pick up, bank transfers & Bkash...

Useless.

Totally useless app, waist of my time. Can’t login/sign in/sign up. They should be remove this app from appstore