Inaccuracies on My Chart with Billing and “Overdue” Tests
I have had to call several times because of billing problems and even had to be refunded once because of being charged twice. You can’t even leave the kiosks without paying first before you even seeing a doctor. And as for tests that are listed as being “overdue.” Yea, one you tell me is overdue is not even due till 2028! Then another you tell me I need would be 2 of the same test in less than a year. My insurance does not pay for 2 monograms when there are no issues in less than a year. Never had this problem when I used My Chart for at least 10 years in VA before moving to PA. Need to clean up your act and get this right because it causes stress I don’t need thinking I missed a test or didn’t pay first before a visit
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Top Notch Care
The Medical Professionals at St Luke’s Hospital are bar none the best in the Lehigh Valley! Kudos to the entire staff!
I was born with the condition hydrocephalus; during the pandemic I survived an E.coli infection in my brain at another hospital . Slowly but steadily I’m aiming to get back to my “ my best self “ thanks to the help I’m receiving from “The Penn Foundation” with SLHN!
I was born with the condition hydrocephalus; during the pandemic I survived an E.coli infection in my brain at another hospital . Slowly but steadily I’m aiming to get back to my “ my best self “ thanks to the help I’m receiving from “The Penn Foundation” with SLHN!
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Best Customer Service
I have had the best customer experiences whether it’s in my most recent ER visit, the emergency ortho extraction and the breast cancer treatment center. Under distress they help calm you every step of the way.
Patient portal
The patient portal is mostly ok but the log in is a pain, once you use your information to login having login again with the code is just extra! It locks you out way too quickly must be an easier way.,
NO PUEDO VER MIS MENSAJES NI ENVIAR MENSAJES
Llevo semanas intentando ver mis mensajes y no puedo verlos porque aparece un mensaje diciendo que HUBO UN ERROR EN EL SERVIDOR QUE INTENTE MÁS TARDE. intento más tarde y aún así no me deja 😡







