Great App
A great app that keeps me in touch with my entire medical team. Works very well and is easy to use.
Doctors
I love the services I get from them I come in and not waiting longer then 15 mins then they already taking care of everything I need to get done of that day and all they ask about my concerns and all
Amazing since day 1
I been coining to multiple branches of st Luke’s offices for my first pregnancy and each time I’ve been treated with the kindest and most respectful nurses and doctors.
Thank you
The doctors in the hospital are awesome…
Pass code contact
The previous method of texting the access code worked very well. The current method of email only sucks outright. What happened?
CAT Calcium
It is taking way too long for the test results to be posted in my chart.
Billing
Billing is horrible. No options for people that don’t live close to them. Went to Labcorp one year and they paid most of it, went back this year and they won’t pay anything. More interested in taking my money than taking care of me
Can’t use without newest IOS
Can’t use my own hospital’s app to access my medical records because they no longer support older IOS versions…how is this ok? Older iPhones aren’t even given the option to download these iOS updates
Star Wellness St Lukes practice.
I wanted to write a review about St Lukes Star Wellness. Even though I never do reviews I feel it’s important to write this one as I have had such a positive experience with this office caring for my medical needs and wellness. I can’t say enough nice things about Dr Humphrey and how knowledgeable she is along with her wonderful bed side manner. I trust her with my life and she’s always spot on with her diagnosis. She’s just wonderful all around. The staff is wonderful as well!!! If there were 10 stars for this practice I’d give them 100 stars!!!!
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Will not consent
I do not like an audio recording of my visits. A privacy violation
Great Team
I move from NJ to PA six months ago. The staff at St. Luke’s is the best. They have been so attentive and supportive. Making appointment is so easy. And everyone is so polite. Thank you all.
App Works Great
Very easy to use for review of medical records and appointments Useful for finding specialist and scheduling. My one criticism is that “trust this device “ seems meaningless. You have to respond to a text each time you use the app.
Outstanding app. Makes everything easy.
St. Luke’s app is an awesome and effortless way to manage my healthcare. It is timely, effective and all my correspondence and data is in my hand. 5 stars from me.
They spam you
I had to sign up for this to get my legitimate messages and medical information and now I get spam messages disguised as official messages. It’s very annoying to think you got an official message from a medical facility only to find out it’s just some spam message.
Convenient
This app is an excellent resource to go with St Luke’s first class healthcare, the amount of paperwork it saves could fill a forest.
Orthopedic care
I’m seeing a few Dr’s in orthopedics for my lower back, thumb joints both hands and now my left knee. My Dr for my back does a great job in helping me manage pain A++. My Dr for my thumbs also does a good job in managing my pain but I’m rescheduled too much for treatment which is very inconvenient when you work in a different state. My Dr for my thumb joints are in PA Lehigh Valley and I work mostly in NJ so I need early appointments 7-730am or after 330pm. Having no choice but to reschedule while you’re in pain sucks and on top of it you do not get next day treatment or even the same week when rescheduled. I just started seeing a new Dr for my knee and so far I’m still in pain while I walk after receiving a shot over 10 days ago. I was told I would have immediate relief due to the numbing meds in the shot and that wasn’t true for me, I limped on the way out. I was also told 5 days for it to really kick in and 2 weeks for full benefit. I’m 4 days shy of the full 2 weeks but it’s not looking promising. Actually I believe it’s consistently worse than before the shot despite following the Dr’s instructions for self care afterwards. I did this before vacation thinking I was doing myself a favor but it’s been disappointing as the pain seems worse? I had X-rays and a full examination and was told my knee’s looks petty good from the X-ray so why so much pain? We talked about meniscus injury’s and how the shot is one of the more common treatments for pain even after an MRI depending on how bad the injury is. I have been dealing with knee
Pain on and off for about a year with no known injury just pain slowly getting worse. So I finally made an appointment when pain was more consistent. I just started with the knee, the cortisone shot, not gel, recommended by the Dr clearly is not the answer for pain management for me as it did nothing to help. I was told they don’t do gel shot as they don’t work according to the Dr and the orthopedic association according to him. I found documentation that supports that to a point but does mention people do get a benefit from gel shots up to 6 months when not bone on bone like my situation. I also know many people who swear by gel shots so I’m skeptical about what I was told after I reading documentation from the orthopedic association and talking with folks that use the treatment consistently. I did get a bill from St Luke’s, there was no delay in that. Unfortunately the only guarantee is the bill.
Pain on and off for about a year with no known injury just pain slowly getting worse. So I finally made an appointment when pain was more consistent. I just started with the knee, the cortisone shot, not gel, recommended by the Dr clearly is not the answer for pain management for me as it did nothing to help. I was told they don’t do gel shot as they don’t work according to the Dr and the orthopedic association according to him. I found documentation that supports that to a point but does mention people do get a benefit from gel shots up to 6 months when not bone on bone like my situation. I also know many people who swear by gel shots so I’m skeptical about what I was told after I reading documentation from the orthopedic association and talking with folks that use the treatment consistently. I did get a bill from St Luke’s, there was no delay in that. Unfortunately the only guarantee is the bill.
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2026
I am so so so Happy come October when the Doctor office moves closer then to me and my daughter in Hellertown
Customer service at its best
The service was excellent , everyone was professional, knowledgeable and so friendly.
It was a great experience and I will definitely recommend St. Luke’s Urgent Care to anyone .
Keep up the great job
It was a great experience and I will definitely recommend St. Luke’s Urgent Care to anyone .
Keep up the great job
Horrible customer service
3 weeks ago I dropped off an important document that needed to be filled out right away for my employer a week goes by I called and emailed couldn’t get a straight answer… 2 more weeks go by I call again to find out they lost the paperwork now I’m getting in trouble with my employer… you’re just a number to these people I will be going to lvhn from now on
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Logging in
Love the app but the security measures for logging in is overkill. Password should be enough. The verification process is tedious
