Congrats
Doing great
Login UI issue
From time to time, when it’s required to type username and password again, the login screen could only show useid portion, the password part is blocked by the keyboard, and there is no way to move the contents up a bit so I can type the password or use iPhone autofill feature. Both the iOS and myhealth app are with the latest version.
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Best App
Love it
Dermatology
I have never had a better Dr. than Dr Sarin.
No integration with apple health
The standard apple health connection through MyChart doesn’t work due to a generic error, with Apple blaming Stanford who blames Apple.
There’s also a separate way to make the connection through this app itself, but that requires you to “ask your provider” for an order and providers don’t even know what that means.
There’s also a separate way to make the connection through this app itself, but that requires you to “ask your provider” for an order and providers don’t even know what that means.
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Opción para español
App is great but a Spanish interface option would make it that much better. Is that option/setting available?
Excellent app.
Used for the first time today! Absolutely easy to use. Love this app for Stanford.
Love this app
I love communication with my doctors when symptoms arise and they respond
Terrible app. Poor iPad support
Had to fill out a looong questionnaire for an annual exam. Could not do this on my iPad. Form choices did not all fit on the screen in horizontal or vertical and could not be resized. Had to go to my desktop - where I had to go into full screen mode to see all the answers. Sutter’s my health online is SO much better. (Stanford care is better than Sutter though)
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Do not like it
Need access to My Health
Excellent!
I received the Harvard Newsletter with same article!
Add Insurance feature broken
My insurance info cannot be submitted through the app. Please fix this bug.
Needs subscribe to cal, no side scrolling
Subscribe to calendar feature would be fantastic so I don’t need to remember to add every appointment individually to my calendar. Reading appointment notes has become a horrendous pain now that the text is wider than the screen and can't be sized to the screen. Please fix!
I love having access to My Health!
As a SHC patient for the last 20 years, I have found this portal very useful and reliable for connection to my doctors via messaging, for storing appointment times, for receiving test results, etc. I use it a lot and I like its simplicity & hope it never gets too complicated for users!
Waisting time and money
No test result added to the app and they send paper copy instead. The letter from customer service remain wrong place which is so difficult to find. Medical record will not be in the right place. It is just sitting on billing info. Hope they will improve their app if they believe they are providing professional service.
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Unusable garbage
Everything about Stanford’s healthcare’s IT interfaces are just total junk.
New update causing app to crash
Needs bug fixed
Need more
Need select and copy function. And print function.
Works but it could be better
I am a patient for over 3 years now and I think it is great to have platform where you can find all the info and communicate to doctors and their teams.
I totally dislike the fact that for all virtual appointments you have to pay to check in, even when you already have met your total out of pocket maximum, and you know if you pay you will not have any single communication about the extra credit you will have there. And the medical billing is already confusing enough.
For procedures at first hour of the day, the telephone provided is the general line so if you have problems to arrive, you just can’t do anything, there is no message, no good way to communicate to the hospital and they threaten you if you get just little late that they will cancel (I normally have to drive two hours to be there and I plan and leave early but accidents can happen)
I totally dislike the fact that for all virtual appointments you have to pay to check in, even when you already have met your total out of pocket maximum, and you know if you pay you will not have any single communication about the extra credit you will have there. And the medical billing is already confusing enough.
For procedures at first hour of the day, the telephone provided is the general line so if you have problems to arrive, you just can’t do anything, there is no message, no good way to communicate to the hospital and they threaten you if you get just little late that they will cancel (I normally have to drive two hours to be there and I plan and leave early but accidents can happen)
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Stranded by IOS 16 requirement
On iPhone 7 iOS 15.8.4, now prevented from opening app.
