An incredibly frustrating process
With all the extra steps you have to unlock and lock the bike properly it ends up feel like it has take longer than just walking somewhere with significantly more stress. A great idea but somehow implemented so so poorly.
Unreliable
There clearly isn’t enough maintenance on the bikes/locks because you can go to a stop with multiple bikes and none will work. Yet the app will still tell the next person that the bikes are there, even after multiple people have failed to unlock them.
The bikes never work
Hardly any in old Trafford and when they are the contactless scanners have been smashed off, or they just don’t work.
And why are there STILL no bikes in Levenshulme? It’s ridiculous.
Overpriced too
And why are there STILL no bikes in Levenshulme? It’s ridiculous.
Overpriced too
Hit and miss at best
App requires a strong signal to work fast else you’ll be stood waiting for a bike quite a while even if it says you have 4G.
It’s often quicker for me to tether off another phone, even if I have enough signal to operate other apps.
It’s often quicker for me to tether off another phone, even if I have enough signal to operate other apps.
Horrible customer service by Scott
Had issues with my ride because of the app, contacted customer care, Scott was not only not helpful but also very hostile in helping. Didn’t get any help, delete the app, walking is a better option.
