Easily find and rent electric or standard bikes for convenient travel around Greater Manchester. Unlock a ride with a simple app process and enjoy a faster, more sustainable way to navigate the city. Various rental plans are available to suit your needs.
What We Love
- 👍 Bikes are great when they work
- 👍 Electric bikes are good
- 👍 Customer service is excellent (mentioned by one user)
- 👍 Amazing customer service (mentioned by one user)
- 👍 Nice assistants (mentioned by one user)
- 👍 Good service overall (mentioned by one user)
Room to Improve
- 🐛 Bikes rarely unlock
- 🐛 Many bikes are faulty/broken
- 🐛 App is unreliable
- 🐛 Lock system is problematic
- 🐛 Frequent charging errors/fines
- 🐛 Poor maintenance of bikes and stations
- 🐛 Inconsistent app performance
- 🐛 Overcomplicated unlocking/locking process
- 🐛 Bad customer service (mentioned by multiple users)
- 🐛 High prices/overcharging
- 🐛 Insufficient electric bikes
- 🐛 Lack of bikes in certain areas
- 🐛 App requires good signal
- 🐛 Contactless scanners often damaged
- 🐛 Bikes don't stay locked
- 🐛 Seat issues (sliding down)
- 🐛 Brakes not working
- 🐛 Broken chains
- 🐛 App glitches and bugs
- 🐛 Stations don't work for returning bikes
- 🐛 Out of zone charges are unclear
- 🐛 Useless resolve from staff
- 🐛 Bikes are not safe
- 🐛 App doesn't geolocate automatically
- 🐛 User interface is complicated
- 🐛 Download of multiple apps required
- 🐛 Bikes cannot be released
- 🐛 No place for phone to follow road
- 🐛 Only 3 levels on electric bikes (should be 7)
- 🐛 Gate system jams
- 🐛 App bans users for minor issues
- 🐛 Locking system designed by primary school children
- 🐛 App shows bikes as available when they are not
- 🐛 Bikes are not maintained
- 🐛 Overcomplicated and poorly maintained design
- 🐛 Value exchange is massively detractive
- 🐛 Fined for parking in bays
- 🐛 App glitches when disputing fines
- 🐛 No bike stand search function in app
- 🐛 Blame is always on the user
- 🐛 Rear lock issues
- 🐛 Unclear lock-up points
- 🐛 Cannot park bike outside bay
- 🐛 Bikes are a waste of metal
- 🐛 Lock magnet not always secure
- 🐛 System failed to recognise lock
- 🐛 Slow to remove incorrect charges
- 🐛 Lock feature broken beyond salvation
- 🐛 Bikes collect dust and spider webs
- 🐛 Customer support used to dealing with issues
- 🐛 Charging for failure to lock
- 🐛 Unhelpful customer service
- 🐛 Hostile customer service
- 🐛 Blocking accounts without investigation
- 🐛 Bikes get abused by youth
- 🐛 Management does not care
- 🐛 Overpriced
- 🐛 No bikes in certain areas
- 🐛 Contactless scanners smashed off
- 🐛 App requires strong signal
- 🐛 Bikes die quickly
- 🐛 Customer service ends rides prematurely
- 🐛 Customer service is mean
- 🐛 Customer service dismisses users
- 🐛 Bikes are not available
- 🐛 Bikes won't unlock
- 🐛 Bikes won't lock properly
- 🐛 Charging for faulty bikes
- 🐛 Bikes are in horrendous condition
- 🐛 Stupid system
- 🐛 Embarrassing public bike system
- 🐛 Unmaintained and unreliable
- 🐛 Transport service feels like gambling
- 🐛 Awful staff
- 🐛 Condescending staff
- 🐛 Banned for wiggling handle
- 🐛 Frustrating process
- 🐛 Significantly more stress than walking
- 🐛 Not enough maintenance
- 🐛 Bikes rarely unlock
- 🐛 Not a reliable mode of transport
- 🐛 Only 1 out of 5 bikes unlock
- 🐛 Issue has gotten worse
- 🐛 Bikes are dysfunctional
- 🐛 Wheel stuck, chain loose, pedals not turning
- 🐛 Complete waste of time
- 🐛 Overcharge for service problems
- 🐛 Glitchy and inconsistent app
- 🐛 Initial getting started is not simple or reliable
- 🐛 Scammers
- 🐛 Profit of charging fees
- 🐛 Additional charges
- 🐛 Disincentivizes use
- 🐛 Charging for no reason
- 🐛 Worst app ever
- 🐛 Worst customer service
- 🐛 Forced to go back to bike for pictures
- 🐛 Blocking accounts
- 🐛 Rediculous
- 🐛 Shocking
- 🐛 Problem with pausing and unlocking
- 🐛 Almost never unlock
- 🐛 Atrocious app and service
- 🐛 Fined for securing correctly
- 🐛 App glitches when disputing
- 🐛 Can only submit 1 picture at a time
- 🐛 Need proper docks
- 🐛 No search function for bike stands
- 🐛 Constantly overcharges incorrectly
- 🐛 Charged £10 for parking outside bay
- 🐛 Most bikes are broken
- 🐛 Stands won't lock
- 🐛 Not worth the price
- 🐛 Daylight robbery
- 🐛 Fee was a scam
- 🐛 Unlocking feature broken
- 🐛 Wrongfully charged £10
- 🐛 Unclear where lock up points are
- 🐛 Used to be great, now rubbish
- 🐛 Almost always get charged
- 🐛 Parking areas are full
