Awful to work in. Finding billing and their Safe Drive option does not work
It is so hard to find billing and update billing on the app. Whether it’s removing a card, updating the expiration date or finding a new card. There is not an easy path made on this app.
Ever since they turned on the safe drive option, it has been a nightmare. It freezes my phone, I have set it up SEVEN times and each time something is wrong. The Bluetooth, the app, something. I have given up. It automatically takes away the accident protection I pay for (or tells me I need to turn it on). This has been one of the worst features I have seen with my years of being with State Farm. I am almost at my end of being a life long customer. It is not friendly unless you accept every single thing and the data it takes. I have yet to see the benefits from this feature.
Ever since they turned on the safe drive option, it has been a nightmare. It freezes my phone, I have set it up SEVEN times and each time something is wrong. The Bluetooth, the app, something. I have given up. It automatically takes away the accident protection I pay for (or tells me I need to turn it on). This has been one of the worst features I have seen with my years of being with State Farm. I am almost at my end of being a life long customer. It is not friendly unless you accept every single thing and the data it takes. I have yet to see the benefits from this feature.
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Jjustwaitingforittobefixed
Roadside service
They’ve always been there to help me out
S7Skylife 79
Claims
Very fast payment and claims person was very helpful and efficient as well as personable!
NNavpiper
Worthless
Every update requires a new log in, and Face ID fails constantly.
U7Union Jack 7
Excellent
They make it way
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