Awful to work in. Finding billing and their Safe Drive option does not work
It is so hard to find billing and update billing on the app. Whether it’s removing a card, updating the expiration date or finding a new card. There is not an easy path made on this app.
Ever since they turned on the safe drive option, it has been a nightmare. It freezes my phone, I have set it up SEVEN times and each time something is wrong. The Bluetooth, the app, something. I have given up. It automatically takes away the accident protection I pay for (or tells me I need to turn it on). This has been one of the worst features I have seen with my years of being with State Farm. I am almost at my end of being a life long customer. It is not friendly unless you accept every single thing and the data it takes. I have yet to see the benefits from this feature.
Ever since they turned on the safe drive option, it has been a nightmare. It freezes my phone, I have set it up SEVEN times and each time something is wrong. The Bluetooth, the app, something. I have given up. It automatically takes away the accident protection I pay for (or tells me I need to turn it on). This has been one of the worst features I have seen with my years of being with State Farm. I am almost at my end of being a life long customer. It is not friendly unless you accept every single thing and the data it takes. I have yet to see the benefits from this feature.
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Roadside service
They’ve always been there to help me out
Claims
Very fast payment and claims person was very helpful and efficient as well as personable!
Worthless
Every update requires a new log in, and Face ID fails constantly.
Excellent
They make it way
Braking braking braking
I just don’t get the hard breaking. Seems like almost every trip I get a ding somewhere along the line for hard breaking. I guess I should just not stop and hit the car in front of me, run a red light, or go thru a stop sign. I always have 100% on everything else. Something needs to change with the breaking so it is not so sensitive. It’s just ridiculous.
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Drains battery all the time
I’m enrolled in the driving spyware program and lately the app has been draining my battery whenever I’m out and about, just just when connected to the Bluetooth beacon.
Face ID gone
So what happen to the Face ID. One day I had it next update it’s gone!!
Tow services
The tow driver could not find me and I was able to get the address. He was at in pulled up and then he left. He then proceeded to yell obnoxiously on the phone and blocked me from calling back leaving me stuck
Bhg
I have been with State Farm since living in Oregon and Washington…. It’s always BHG….
You knows?
Bo knows
We knows
Better Home and Gardens
Duhhhh
You knows?
Bo knows
We knows
Better Home and Gardens
Duhhhh
Boat insurance
Cristian
State faak
It forces you to download the app. Why can’t I just use the browser???? Worst insurance all over US
My Claim for Home Flooding
Really good service—very prompt. Davon Phillips, the claims Specialist, was super-nice and explained things thoroughly, as well as answered all my questions. Very happy with the service from State Farm and all the employees I’ve dealt with thus far.
Continuous Monitoring
Doesn't this app follow you all the time whether you're driving or not? Kind of scary!
Locked Keys In Car
So easy to request a rescue!
DONT USE THE APP
DON’T USE THE APP, IF YOUR ARE A CUSTOMER OF STATE FARM and if they recommend you to follow or TO DO EVERYTHING ON THE MOBILE APP, ABSOLUTELY DO NOT, THEY WILL MESS YOU OVER. I had a part stolen from me and no agent wanted to help me & recommend me to go through the app myself, since then it has been the worse with the representatives being absolutely useless and now I have to wait over a month with no vehicle. HIGHLY SUGGEST, When having an issue with insurance, keep forcing an Agent to keep on the phone. First & last mistake. -0/10, -00/10, -000/10, highly negative.
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Locked out
For some reason my password stopped working. I tried to reset it but it never texts or emails me a temporary password. Apparently to speak with someone on the phone I would need to take a day off work. I hate Jake.
Easy
Easy and convenient
Drive safe and save
Having the allow location on always with this app makes all my other apps not work. My Waze, Google Maps, Apple Maps, Microsoft my apps store everything won’t work properly with the location service turned on. Please remedy and fix this issue.
Sucks
This app sucks
