State Farm payment issued but never received and cannot contact any one at State Farm
State Farm payment issued but never received and cannot contact any one at State Farm. Seems more like fraudulent company.
Impeccable service
I will recommend State Farm to anyone
Love the app!
The app is so easy to navigate! Thank you!
Navigation problem
So I received an email notifying me that my car mileage needed updating, and within the mail there was a link to do it. See if you can use the link to easily navigate to where the mileage can be updated. Good luck.
No More Apple Pay
Can’t believe you removed the option to pay through the app. Now it redirects to a website with no option to use Apple Pay which I prefer for personal reasons.
Trash
This will go nowhere because places like this know they can leach money and never be held accountable but just know these folks will be happy to take your money and fight tooth and nail to make sure they never have to do anything.
Log in failure
It’s asking me to log in to enter the mileage. I can’t even open it. Too bad I can’t enter thr mileage in the website. So my discount is gone now??
Enter Birthdate
The app Can only change birthdate by month, from 12/1996, I was born in 1946. That’s 597 months I need to scroll back thru to pick my birthdate.
Nice
I am so happy with this app and service provided
Check settlement
This is the worst Customer Service. I’ve had in 30 years with State Farm can’t get an answer you tell me a check will be here in 7 to 10 days been well over 14 I settled the claim the day of the accident four weeks later and still has not been resolved and now I’m owed out to a rental car for over $1700 for no reason unnecessary expenses, unnecessary inconvenience and very poor communication
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Trip recording now very cumbersome
The October 2 update changed the way trips are recorded. It now requires the app to be running - either active or in the background. If you force close the app accidentally or on purpose it will not record trips. This is definitely a new requirement and definitely not a good one. Drive Safe & Save is promoted as easy to use but now you have to make sure the app is running every time you get in the car.
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Drive Safe & Save
The app seems to have to be open to track trips now. I haven't had a trip recorded sine the end of September and none of my settings have changed.
Freeze
It periodically freezes unable to see if there is an activity, but have no clue and it’s freezing periodically.
Connection issue
Once I updated the APP on Oct 2, my app can't connect the device for both car. Could you please update the APP.
Drive Safe and Save stopped working after 10/1
See title. Location is set to always on in the app settings. Unit is still in car connected to Bluetooth.
Safe and save is cumbersome
Your web page and app are heavy on selling and really skinny on how to manage/operate/use the Bluetooth sender. Not worth the hassle
Timely Towing
I was dreading getting my car towed, but I didn’t realize how simple and stress free the process was on my app!
Used to be 5 Stars
This is a useful app but the most recent update has forced passkeys on us and eliminated the option to use Face ID, and when you use a password, it requires 2FA every time you log in. So now it’s annoying to use.
Slow
It has taken 6 months and it is yet to be settled.
Worst App Ever
I’ve had many apps for login to my accounts of different companies. The login credentials at some point just start to fail. I’ve contacted support and after a series of different attempts and changes they force a change to my account login and then it works… for a while.
The login to their website through the browser continues to work so changing my login credentials is a big waste of my time just so I can use this app.
The problem is the app. It’s garbage but State Farm never gets it fixed.
The login to their website through the browser continues to work so changing my login credentials is a big waste of my time just so I can use this app.
The problem is the app. It’s garbage but State Farm never gets it fixed.
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