Sterling OneBank User Reviews

Customer Experience

Positive experience36.8% of reviews
Neutral1.9% of reviews
Negative experience61.2% of reviews

~ Based on 209 written reviews from the US App Store.

What users say

Is Sterling OneBank Safe?

Sterling OneBank has mixed safety signals based on user ratings. AppsHunter Safety Score for Sterling OneBank is 66/100.

This assessment is based on 962 user ratings, with an App Store average of 3.3/5.

Safety Analysis

55.7% of ratings point to a safe experience
4.6% of ratings suggest some concerns
39.7% of ratings point to a risky experience

~ Based on 962 App Store ratings for Sterling OneBank.

Is Sterling OneBank Legit?

Sterling OneBank appears to be a legitimate app. AppsHunter Legitimacy Score for Sterling OneBank is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great customer service.

I would recommend Sterling Bank to anyone in a heartbeat. Their online customer service is exceptional. They will respond to you at anytime on WhatsApp or email. Keep up the good work.

Customer Service

Your customer service is unresponsive. OTP code will not reach me with a foreign number. Besides, you suddenly required it without notice to me. Iโ€™m am unable to transfer funds, yet no one is able to assist me. Awful service. Whatโ€™s the point of an inaccessible app or internet banking?

Excellent

Five rate

Bad Upgrade

Since the upgrade, I have not been able to make a payment from my beneficiaries list. Now I have to find the account number and bank of the person I want to pay. This is a basic function and that it doesnโ€™t work is highly disappointing.

Great

Excellent upgrade

APP IS NON-FUNCTIONAL

I sent money to my account, I got the email alert with my balance , but in the app, the 0 at the back has been removed, turning 31000 balance to 3100, and I canโ€™t send out my money.

What exactly is going on with this bank?

Very Poor network

Very bad network

Terrible

Close your bank

Sterling bank mobile app security is awesome ๐Ÿ‘Œ

And the network is always stable ๐Ÿ‘๐Ÿ™๐Ÿ‡ณ๐Ÿ‡ฌ

The most useless bank ever

The most useless bank ever

Not refund back

I made a transfer out and it was reversed back to me but still yet my money didnโ€™t show in my balance and itโ€™s not the first time that it will happen and this one is yet to be delivered to me back

Bank network not reliable

Most times it will take you guys more than 24hrs to send OTP

Log in failure

I have been unable to log into my app for about a day.
Not sure what the issue is. Can someone look into this pls

The best

Absolutely easy to use and very user friendly

10/10 I recommend

UI is top notch. Fully houses all my banking needs. Customer service is also A+

Best

Best

Top notch Payment platform

A seamless online banking experience !

Davis Anozie

Very seamless App. Kudos to Sterling Bank.

Good app but one thing I can see

Whyโ€™s my transactions history not available? And 300 was deducted from my account yesterday what was it for?

Fustrating

Successful payments donโ€™t get to the person . This is the 5th time Iโ€™m experience this