Comparison

FirstMobile App vs Sterling OneBank

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FirstMobile App

This official mobile banking app offers convenient access to financial and non-financial transactions for account holders. It features a DIY enrollment process, allowing new customers to open accounts and existing customers to register without visiting a branch.

Highlights
  • Financial transactions
  • Non-financial transactions
  • DIY enrollment
  • Open new accounts
  • Register existing accounts
  • Digital banking experience
Read full description

FirstMobile is the official mobile banking smartphone application from FirstBank. It provides FirstBank account holders with convenient access to both financial and non-financial transactions via their mobile phones/devices. The App is sleek and convenient to use- evident in its DIY enrolment process. New customers can simply download the app and open a FirstBank account while existing customers with Verve or Naira Mastercards can register and begin using the app without cause to visit a physical branch location. FirstMobile is poised to offer an even more reliable and definitely more convenient digital banking experience with its latest version update.

About

Sterling OneBank

This digital banking app allows users to open accounts instantly, manage money, pay bills, and access loans and investments. It offers a stylish interface, seamless onboarding, and robust security features for a convenient banking experience.

Highlights
  • Instant account opening
  • Send and receive money
  • Bill payments
  • Airtime and data top-up
  • Investments and loans
  • Virtual and debit cards
  • Budgeting tools
Features
Read full description

About The App OneBank is a 100% Digital Bank! In here, you can open an instant account, send and receive money, pay bills, buy airtime & data, invest and get a loan all in one place. It offers you a new way of life with exciting features, an excellent user experience and top-notch security. OneBank is powered by Sterling Bank Features & Benefits · An Elegant Look & Feel Bank with style and enjoy a sleeker new interface designed specially for you · More Seamless Onboarding Convenience is our keyword; you can open an account within minutes from the comfort of your mobile · Debit Cards Request a Debit Card and we will bring it to you. You can also create a Virtual Card for online payments within minutes · Bill Payments Enjoy swift bill payments from Electricity to Cable TV to Internet Services · Airtime and Data Top-up Buy Airtime and Data plans for yourself or loved ones with a few clicks · An Improved Budgeting Feature So you can plan your spending and see where your money goes · Payment Links Now you can request money from friends & family via a simple link · FX Swap Enjoy convenience and say goodbye to currency conversion hassles · Verve Ultra Card Request No more Insufficient Funds, get a line of credit to cover emergency expenses with the Verve Ultra Card · Dispute Management Get help with your transactions when you need it, from the comfort of your mobile · In-app Notifications Manage your alerts & notifications and stay in the loop of what’s happening · ATM/Branch Locator Use the locator to find the Sterling Bank Branch or ATM closest to you

Screenshots

FirstMobile App4 screens
Sterling OneBank4 screens

Verdict

The call

The clearest difference is review sentiment: Sterling OneBank at 37% against FirstMobile App's 15%. Sterling OneBank also leads on rating (3.3 vs 3.1) and update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sterling OneBank holds the better App Store score, 3.3 against 3.1. Both are backed by a comparable volume of ratings — 2K and 974 respectively. Written reviews point the same way: 15% of FirstMobile App's written reviews are positive against 37% of Sterling OneBank's.

UpkeepUpdate frequency

FirstMobile App ships an update every 2 months, Sterling OneBank every 3 weeks. Both last shipped on October 28, 2026.

Scorecard3 real differences · 7 level
FirstMobile App versus Sterling OneBank: the parameters behind the verdict, then further details
ParameterFirstMobile AppSterling OneBank
PriceFreeFree
Rating3.1 (2K ratings)3.3 (974 ratings) — better
Positive reviews14.9% of reviews36.7% of reviews — better
Number of ratings2K — better974
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.0 — better
Further details — not scored
Size119 MB178 MB
Age rating4+4+
DeveloperFirst Bank of Nigeria LimitedSterling Bank Plc

Customer experience

FirstMobile App

All ratings1,982 ratings
Positive46.8%
Neutral10.6%
Negative42.6%
Written reviews415 reviews
Positive14.9%
Neutral6.3%
Negative78.8%

Sterling OneBank

All ratings961 ratings
Positive55.9%
Neutral4.6%
Negative39.5%
Written reviews210 reviews
Positive36.7%
Neutral1.9%
Negative61.4%

User reviews

FirstMobile App

From 2K App Store ratings

What we love

  • 👍 Excellent features
  • 👍 Easy to navigate
  • 👍 Secure
  • 👍 Reliable
  • 👍 Convenient

Room to improve

  • 🐛 Frequent crashes
  • 🐛 Freezing issues
  • 🐛 Slow performance
  • 🐛 Network connection problems
  • 🐛 Buggy after updates

Sterling OneBank

From 974 App Store ratings

What we love

  • 👍 User-friendly interface
  • 🚀 Fast and reliable
  • 💫 Excellent customer service
  • 🔒 Secure banking experience
  • 💯 Seamless transactions

Room to improve

  • 🐛 Frequent app crashes
  • ⚠️ Login issues
  • 💸 Failed transactions with no refunds
  • 🕰️ Slow response times
  • 🤔 Confusing app updates

Bugs and requests

FirstMobile App

Reported bugs

5 issues
  • Unable to log in after update
  • Blank screen when selecting account to debit
  • Inconsistent behavior on different devices
  • OTP not received during login
  • Virtual card services not working properly

Requested features

7 requests
  • Add Face ID/fingerprint login
  • Introduce theme options (dark/light mode)
  • Improve account statement history
  • Enable e-statement generation
  • Add bulk transfer functionality
Show 2 more
  • Provide more login options beyond ATM card
  • Improve beneficiary management

Sterling OneBank

Reported bugs

5 issues
  • Account locking issues
  • Transfer option not working
  • Inability to upload documents
  • App crashing on certain devices
  • Delayed transaction processing

Requested features

5 requests
  • Transaction history logs
  • Savings account options
  • Dark mode support
  • Improved in-app notifications
  • Live chat support

In-app purchases

None

FirstMobile App

No in-app purchases

None

Sterling OneBank

No in-app purchases

Questions

Is FirstMobile App free?
FirstMobile App is free to download, with no in-app purchases.
Is Sterling OneBank free?
Sterling OneBank is free to download, with no in-app purchases.
Which has better reviews, FirstMobile App or Sterling OneBank?
Sterling OneBank is rated higher. FirstMobile App averages 3.1 out of 5 from 2K ratings, while Sterling OneBank averages 3.3 from 974 ratings.
Do FirstMobile App or Sterling OneBank have ads?
Neither FirstMobile App nor Sterling OneBank shows ads.
Which is updated more often, FirstMobile App or Sterling OneBank?
FirstMobile App ships an update every 2 months, and Sterling OneBank every 3 weeks. Most recently, FirstMobile App was updated on October 28, 2026 and Sterling OneBank on October 28, 2026.

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