Stitch Fix User Reviews

Customer Experience

Positive experience57.7% of reviews
Neutral10.5% of reviews
Negative experience31.8% of reviews

~ Based on 761 written reviews from the US App Store.

What users say

Is Stitch Fix Safe?

Stitch Fix - Personal Styling appears safe based on user ratings. AppsHunter Safety Score for Stitch Fix is 94/100.

This assessment is based on 130,940 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
3.2% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 130,940 App Store ratings for Stitch Fix.

Is Stitch Fix Legit?

Stitch Fix - Personal Styling appears to be a legitimate app. AppsHunter Legitimacy Score for Stitch Fix is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love

Love

Women’s new account

So far I love this app. Very on spot

Always impressed

I’ve gotten over 20 custom designed boxes from stitch fix and I’m always pleased. They always get the jeans that fit me best, and the more inspo you give them, the more exactly they find what you’re looking for. It’s fun & rewarding

Hate trying to resolve issues

I will be canceling- takes so much time and energy

Stylists are not reading requests

Specifically requested vacation clothes for a 10 day holiday on Italian coast. Three previews later everything offered is heavy, dark and for the fall.

First box

I am very pleased with what I received and looking forward to the next one

Hit or miss

When I get a good box, it’s good. Though it takes lots of feedback, detailed notes with lots of repeating what you want for someone to listen to you

Love it

They do such a great job and always have styles and specials for what you need. Highly recommend you do at least 2-3 fixes until they understand your style.

Stress Free Wardrobe

This service is great, and the fact that they continuously share different styling options with the items you already have makes outfits planning a breeze. I haven’t been to the mall in months. Stitch-fix is all I need. 🫶🏼💯

Desperate Mom!

A teen who doesn’t like to shop??!! Stitch Fix has been the best investment ever!! No stress, and if needed, easy returns. The stylists have been amazing! It’s fun to see what they choose for a finicky client, so thank you!!

SCAM

Got charged $150 out of no where on a random night when i never order or had a fixed order….

Another subscription app!

Why does every app on iPhone cost a subscription? Another AI generated app and they won’t money every month. Even to try it first!!!!

It’s like Christmas when it arrives

Great west coast brands and great options … prices when keeping all items is amazing

Style

Not sure how I would feel about this whole shopping thing from someone else but let me tell you, I have kept almost everything from every box and this last box I did keep everything. This is the best thing ever for me

Horrible App and Clothes

The app is hard to use and the clothes choices are so completely bland. Yuck!

A style changer!!!!

I get this for myself and 8 yr niece!! We love the variety and opportunity to see clothing that is not in every retailer!!!!!

Worth it

The clothes I receive in my fix are usually in heavy rotation— I find myself often relying on the app to choose an outfit daily. It simplifies my mornings, and I leave for the day feeling confident

I just love it!!

The quality has been great. The styles I like are great and returns and exchanges are easy. Love Stitch Fix. I hardly shop anywhere else.

Real person review

The clothes they sent in my first box were awesome! But I did think the jeans were way over priced as well as the shoes. I ended up keeping 1 shirt, 1 pants, and1 shoes at a price of $167.00 with a discount. I feel like I could have gone to TJMaxx and bought it cheaper. But the biggest plus was that these were not clothes I would have picked out for myself. So, I am happy with the exception of the price. For reference, the blouse was $35, decent price for that. But $60 for Dr. Scholls shoes were way too much as well at $78.00 for 1 pair of jeans with the discount.
I also qualified for the 40% teacher discount and after getting approved on the ID me, I have no idea how to get that applied. So that was a useless discount and process to go through.
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Great Service

Stitch Fix has been great. Wonderful quality & great Customer Service. Response is always quick. Love the AI feature that lets me see the outfits on me & gives suggestions on how to wear pieces I already have.