Very frustrating experience
I spent nearly two hours trying to set everything up, and I still couldn’t find or properly activate Tap to Pay. The interface is unnecessarily confusing, and it’s not clear where certain features are located or how to enable them.
I expected a much simpler setup process, especially for such a basic payment feature. Unfortunately, after two hours of troubleshooting, I still couldn’t get Tap to Pay working. The user experience needs significant improvement.
I expected a much simpler setup process, especially for such a basic payment feature. Unfortunately, after two hours of troubleshooting, I still couldn’t get Tap to Pay working. The user experience needs significant improvement.
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No on-line suppor
Can’t get my money transferred and the help if you follow the prompts does not match the dashboard
Do not use this payment processor
Horrible customer service. Was a nightmare to set up account and has been even worse collecting payments. Fees are high and you can’t use the app for many tasks so you have to log in on the website to transfer money. Customer service is a chat bot that is not helpful. I’ve been waiting on payment for 7 days and it will be another 5 days until it’s received in my bank. Account was set up to auto transfer to my business checking account but they changed it to hold my money hostage in a made up stripe account that you can’t transfer out from the app. When I receive my money I will be canceling stripe.
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0
I would give it a minus 1 but I can’t
Highest Fee On the Market
Very high fee to a such small transaction and they hold the money in the system too many days ! £26,00 for £1500 transaction and we didn’t get the money in account , when We saw the fee they charge and the payment is available in 5,6 days ,we refund the money back to the customer ! Never use their services again
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New update is awful!
I didn’t mind using the app for the last 8 years we’ve been clients. But the last major update changed everything and it’s so confusing. It’s terrible and yucks my business yum about incoming payments.
Terrible customer service
Resorts to AI for everything, businesses need 24/7 support to access there money if there’s issues. Do not recommend
Very Disappointed
The fees are to high, 4% per transaction. Then customer support is like finding Carmen Sandiego.
Be Careful
Small businesses be aware and thread with caution.
Stripe acts with dishonest and unprofessional ways of holding funds for the matter of disputes and refunds. 25% from your sells can be hold back for 60 days without further a due. Tried getting in contact with them and their only answer is, it’s in their policies.
Dishonest and unfair business practices.
These “roll backs” are killers for Small businesses.
Stripe acts with dishonest and unprofessional ways of holding funds for the matter of disputes and refunds. 25% from your sells can be hold back for 60 days without further a due. Tried getting in contact with them and their only answer is, it’s in their policies.
Dishonest and unfair business practices.
These “roll backs” are killers for Small businesses.
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Tap to pay
Tap to pay não está funcionando e não conecta não consigo usar
Response from developer
Could you send us an email with the complete details using this link: https://support.stripe.com/? We’ll take a closer look.
Crazy!!
2025 these guys want an insane fee AND it’s NOT INSTANT. they charge and insane rate and still takes about a week to have the money deposited into the bank account. CRAZY!!
Terrible service
Absolutely terrible service. Can’t even find a phone number to contact them for support
pessimo
muito chato de mexer pedem informações desnecessárias
Response from developer
Olá. Gostaríamos de entender o que aconteceu. Você pode nos enviar um e-mail com todos os detalhes usando este link: https://support.stripe.com/? Vamos analisar melhor a situação.
Clown shoes
They are clowns! How many times does one need to provide info!? Honestly I’m selling artwork and i occasionally receive donations and tips. Their a.i or maybe humans ask for info I give info for payments received and paid out on ko-fi. Just so annoying!!!!!
Pay out
Every payout you receive takes two weeks before the funds is available to deposit in your business account. and then they charge you $15 for invoices fee for sending out invoice invoice charges. After the first initial invoice, I understand it takes a week to be verified, but why every invoice have to take so long to be verified
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Stripe
This company is amazing.
Horrible App
This app is the pits, I thought it would be good and user friendly. But it has been a trial to get my payments deposited into my bank. I do not recommend this app. They do not have reliable customer service or live chat help. It’s like it’s run strictly by computers no humans at all. I am so upset about how this is turning out😡 I wish I could leave NO stars NOT EVEN ONE!!
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Keep It Simple
I’ve had Stripe for about 2 years now and in the beginning it was simple + easy to find things but now it’s a mess. I used to have access to my funds immediately and now it’s sits in “time out”, in an incoming funds status. What’s that about. I never had this before. I’m now looking all over to find tap to pay. None of my invoices display. I’m seriously considering looking for another option. This is ridiculous. Stripe when you have a good thing LEAVE IT ALONE!!!! No need to be fancy and now everything is cluttered.
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1st payment
So I find it really ridiculous that. The 1st time using tap to pay on here that they are holding that payment. Until August 3rd I did this on the 25 th I’m glad I did a test payment of only 10$ instead the 500$ the client was suppose to pay for this reason here i suspected it was possibly. Usually few days whatever but 8 days really. Well tell yea what you don’t gained a customer and lost one. All within first 30 min of using this app Who are you to hold someone’s money for that long ? What’s your reasoning behind it would like to no cause that’s bs. Had that been the full 500 i would have. Lost it on all of you
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Owner
It’s an excellent is easy to use
