Heating & Cooling
Still waiting for my money after 2 years… $4200
Hard to contact & give you the run around
Lock out accounts ask for our account to be linked to new email & being given the ran around.
Horrible company
Horrible company for small businesses. Every payment my customers made through stripe was issued as a delayed deposit for one reason or another. Whether it was an invoice payment, tap to pay or pay link Stripe would tie up the funds for weeks. If you’re a small business and need quick access to payments made to you do what I did and switch to Quickbooks; no delayed deposits from day one.
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Horrible service
Change from PayPal to Stripe because we’re supposed to be cheaper fees cost the same amount and they’re holding my money per days when PayPal is instant
terrible
0
Terrible
The mobile app won’t let me sign in at all. It says I need to verify with a passkey, which I have set up on web browser. But the validation times out every time I try to verify from my phone. It also gives me a QR code, which I obviously cannot scan with the phone that I’m using. The errors just take me around in circles. It asks me if I want to sign in with Google, but when I say yes, it says signing in with Google on mobile isn’t allowed. The whole app is glitch after glitch. Considering ditching Stripe all together. If they can’t program an app, I’m not sure I can trust them with my payments.
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Stripe offers no support for customers
Terrible partner. Does not deserve to have a legal business
Payout
This is the worst app to use for any type of credit card the very first time we used it. We had to wait a week to get our money. They said oh you need to be verified blah blah blah then they verified as we make a payment through it maybe once every month and they still hold the money 2 to 3 days you can’t even get an instant pay for a penalty fee. They hold it no matter what. they have corn beef
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Great when I can get in
Yes the app is great and very useful but I have just spent 30 minutes trying to work out why Face ID was no longer enough to get me into the app - a QR code is no help when it’s on my phone’s screen!
I eventually found the SMS 2FA option with the help of your AI support, which agreed that an explanation – perhaps an email triggered when you are locked out to explain why and what needs to be done – would be helpful in this situation. When I asked the AI said it has no way of communicating valuable customer feedback like this to you so I’m doing it this way.
This isn’t the first time I’ve been locked out like this, and the fact that it’s taken me so long to solve the problem – again – means you need to do something about your customer communications.
I eventually found the SMS 2FA option with the help of your AI support, which agreed that an explanation – perhaps an email triggered when you are locked out to explain why and what needs to be done – would be helpful in this situation. When I asked the AI said it has no way of communicating valuable customer feedback like this to you so I’m doing it this way.
This isn’t the first time I’ve been locked out like this, and the fact that it’s taken me so long to solve the problem – again – means you need to do something about your customer communications.
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They lost my money
My money is missing.
I’m an electronic music event promoter in Canada, and I used this service to accept tap and card payments from my customers. My team and I worked extremely hard to make these events happen, and now I owe money to the people who worked alongside me. I can’t pay them because this company keeps canceling my transfers.
They’ve asked me to verify my identity more than three times, and I’ve completed the verification every time. It has been approximately 20 days, and I still haven’t received my money.
The people I work with are frustrated and upset because they’re still waiting to be paid, and it’s damaging my reputation.
Please do not use this app. The service is terrible, there is no customer support phone number or live chat available, and getting help is nearly impossible. The servers are unreliable, the verification pages keep crashing before you can complete the process, and my funds remain locked. This experience has been extremely frustrating, and I would not recommend this app to anyone.
I’m an electronic music event promoter in Canada, and I used this service to accept tap and card payments from my customers. My team and I worked extremely hard to make these events happen, and now I owe money to the people who worked alongside me. I can’t pay them because this company keeps canceling my transfers.
They’ve asked me to verify my identity more than three times, and I’ve completed the verification every time. It has been approximately 20 days, and I still haven’t received my money.
The people I work with are frustrated and upset because they’re still waiting to be paid, and it’s damaging my reputation.
Please do not use this app. The service is terrible, there is no customer support phone number or live chat available, and getting help is nearly impossible. The servers are unreliable, the verification pages keep crashing before you can complete the process, and my funds remain locked. This experience has been extremely frustrating, and I would not recommend this app to anyone.
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Bare bones
This version of the app is far too stripped down, bordering on useless.
New update messed it up
This new update is not good at all. The balances do not upload on time. The new instant transfer and deposit dates are confusing. Just no. I use to love stripe.
Gracias skate shop
Skate shop
Our Business love it
Just what we needed when square bailed on us!!
No phone number
They use ‘not having a phone number as a tool so that when you run into an issue, you can’t reach anybody. And out of nowhere, they will reserve 30% of your funds for 60 days whenever you process a transaction. Switching to sum up unless I get a message about this saying you will release my funds.
Idk why everyone saying bad stuff
Im a very small business so I only have one customer and I got the money but waited a little bit but I like it cause it’s free and I trust this company and Ik everyone says go to Shopify but I can’t pay 30 dollars a month im to broke for that but I hope I don’t get scammed over like the other reviews say i will but I trust this company so please stripe dont scam me hahah
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Review
It almost 6 months , my $18,000 has been on hold with Stripe , on January 29th 2026 Stripe emailed me that my they can no longer support my business because they see it as high risk and because of the they decided to close my account and my payout is paused . They did not release my funds to my connected Bank account . I email them almost every week for almost 6 months, I keep getting same response but still have not released my funds . Please do not use Stripe because they will frustrate you and your business . They have almost ruined my business . I’m still waiting for my funds .
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It sucks
The reserve time is way too long. Your money is stuck in limbo almost 2 months
Payout page
Its like they are trying to make the app worse with the latest update
Rating
Very Good
