Terrible app
You can’t get your money in ages
take love From BD
😍
Don’t recommend
Takes upto 10 days to receive funds not instant payment as advertised
Balance update lags by hours
Have to manually refresh to get the current day Gross volume. Gets old real fast. Even if I manually refresh several times there seems to be a multi hour delay in future payouts and incoming earnings. Also why even show incoming earnings? Just show future payouts. Less confusing!
Phone App Doesn’t Provide Same Functionality as Computer
My whole business is through the phone. Funds brought in were channeled into a holding account with no option to move the funds to my bank, despite linking my bank account with the initial set up. After going in circles with the AI bot, I did get an actual person’s help , via email, a day late. She was helpful, but explained that the mobile app does not do everything Stripe offers and it would be best to find a computer to use.
The phone app should have the same functionality as the pc / iMac one, especially since I originally engaged with this app as a mobile phone user.
It’s also not as intuitive to use as it should be.
I like the invoicing feature, but overall am feeling unhappy squiggles about Stripe.
The phone app should have the same functionality as the pc / iMac one, especially since I originally engaged with this app as a mobile phone user.
It’s also not as intuitive to use as it should be.
I like the invoicing feature, but overall am feeling unhappy squiggles about Stripe.
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Ridiculous level of complication to set up an account
I gave up trying to open an account for a non profit account. It is so unnecessarily complicated. I opened a SumUp account to take payments very easily.
No agent available to speak with in terms of payment issues
No agent to get help from immediately.
BUSINESS BEWARE
DO NOT USE THIS APP unless you to stay sick to your stomach and in a headache it is the WORST business app I have ever used. They randomly closed my account, KEPT MY MONEY and never returned an email, a message, nothing. I would NEVER use them especially if I wanted to actually make money from my business. Also, OPEN CUSTOMER SERVICE. I am extremely disappointed and frustrated and will be taking this is a higher legal matter if the refund is not made in an appropriate amount of time.
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Owner
Michael
Awful
Terrible
waste of time
I setup my business just like everyone else in the editing community and stripe locked me out of my account so I can no longer sell my editing services
Fixed the issue
They were able to walk me through the issues, so they are definitely better than my first review.
Thank you for your help, Stripe
Thank you for your help, Stripe
not recommended
If you want to have the worst possible experience with your customers, then use this application. If, on the other hand, you want to work and get paid without excuses or obstacles, look for other options! Do NOT use Stripe's services.
Impossible to use
Try to stay clear of this if you’re a non-developer, have dyslexia, what aren’t the financial numerical wizard. Complete nightmare.
Frustrating and impossible
This is the worst app!! It is impossible to use. I hate it!!
Be aware!
The holding of funds is absolutely ridiculous and then having to wait again for a pay outs is a joke. I could understand it for a 5/6 figure sum but not for a few hundred pound. I won’t be using stripe again, detrimental for cash flow and small business.
Customer service
There is no customer service support. If you have an issue all you can do is submit a request and hopefully someone will answer.
Several months after activating my account they froze all my transactions and claimed I had to verify my bank account again. After trying several times to walk through the application, my account West restricted. They are other platforms out there. They have better customer service and are focused more on the small business
Several months after activating my account they froze all my transactions and claimed I had to verify my bank account again. After trying several times to walk through the application, my account West restricted. They are other platforms out there. They have better customer service and are focused more on the small business
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Just use square this pp sucks
Worst in the world. Wouldn’t become unless you want your funds stolen.
Poor service
They are fraud . They will take your money and will do fraud with you
Stripe Dispute Process Feels Unfair and One-Sided
Extremely disappointed with Stripe’s dispute process. A customer disputed a transaction even though the customer admitted that the service was received. While the dispute is still open and has not even been resolved, Stripe withdrew the disputed amount directly from my bank account.
How is it acceptable to take money from a merchant’s bank account before the dispute has been decided, especially when there is evidence showing that the customer received what they paid for?
Merchants should have a fair opportunity to submit evidence and have the case properly reviewed before funds are taken from their bank accounts. This process feels completely unfair and leaves businesses financially exposed while Stripe and the customer face none of the immediate consequences.
I expected much better protection and a much fairer dispute process from a payment processor handling businesses’ money.
How is it acceptable to take money from a merchant’s bank account before the dispute has been decided, especially when there is evidence showing that the customer received what they paid for?
Merchants should have a fair opportunity to submit evidence and have the case properly reviewed before funds are taken from their bank accounts. This process feels completely unfair and leaves businesses financially exposed while Stripe and the customer face none of the immediate consequences.
I expected much better protection and a much fairer dispute process from a payment processor handling businesses’ money.
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