Horrible App
Horrible app. I guess the company made this app just for fun purposes. No features at all
App needs lot of improvement.
Lack of face id, cannot store user and password, multi factor authentication not available using your mobile number but its thru email only. Would be nice if the app displays current deals from various retail vision outlets for frames/lens etc.
Login
After setting up account online, download app and can’t login, keep getting error message. Is the app for only commercial customers and not individual subscribers?
Worst app
The app is buggy and does not display information properly, I logged in online first as recommended but still didn’t work or display information as online. Online works better, don’t listen to any 5 star review someone clearly paid them to post it. Most of us PAY for this insurance and they make it hard to use on purpose to make more money. I will likely cancel insurance following this experience.
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Cannot log in
After all this time, it still doesn’t matter what I do, logging in still doesn’t work. When are you all going to fix this? What exactly is the issue?! It’s been 2 years and I can only log on outside of the app. What’s the point of having it?
Useless
I downloaded this app thinking I could take pic of receipts to submit a claim. Id card, location, what’s covered is all you can do on this app. It doesn’t give the $ of what’s covered.
You had one job
In network listings are useless.
Can't login!
I use the exact same username and password as I do for the website to try to login to the app and it says they're not correct so the app is absolutely useless! Fix this and I'll change my review!
Having to log in every time
Having to log in every time
Cannot Login In
I use my same username and password as my web based account, but the App says: Cannot be authenticated and Username or password may be incorrect.
So if I can’t get in… it’s useless to me.
So if I can’t get in… it’s useless to me.
Worthless
No reason to bother downloading the app. Doesn’t give you search parameters beyond laser or pediatric. Can’t search by insurance accepted. When you click into a doctor all it says is “NOT LISTED” for all services offered.
Lacks significant functionality
While the application “works,” the amount of things that one can actually do with it is rather limited. For example, there is neither Wallet support for the ID card nor a Touch ID login option.
There is a provider search, but it is not user friendly.
Need to consider hiring a developer to bring this app into the 2020s.
There is a provider search, but it is not user friendly.
Need to consider hiring a developer to bring this app into the 2020s.
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Terrible
This app is terrible. You cannot rely on it to work as needdd.
Useless App
Useless App or useless insurance. Can’t do anything with this App.
Useless app-can’t access eob
If you need an ID card great-otherwise the app is a waste of space
Birth date
Won’t let me change date from today rather than using my official birthdate.
useless
can never log in
ID card for Apple Wallet
Please provide an ID card for us to add to Apple Wallet.
Thanks!
Thanks!
Pain to sign in!!
Don’t ever forget you password!! Resting it sounds easy as most aps. However, the screens do not work properly send me into endless loops. I quit on the thing!!! Good idea. POOR at best execution!!!!
Simple app
Pros: this app is simple to use, info and benefits are easily accessed (once you are logged in).
Cons: there is no AppleWallet compatibility. It is a pain having to log in each time to provide proof of insurance. Hopefully, the developers will consider adding AppleWallet compatibility to this app soon!
Cons: there is no AppleWallet compatibility. It is a pain having to log in each time to provide proof of insurance. Hopefully, the developers will consider adding AppleWallet compatibility to this app soon!
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