Swiggy User Reviews

Customer Experience

Positive experience27.6% of reviews
Neutral4.1% of reviews
Negative experience68.2% of reviews

~ Based on 1,089 written reviews from the US App Store.

What users say

Is Swiggy Safe?

Swiggy: Food Instamart Dineout appears safe based on user ratings. AppsHunter Safety Score for Swiggy is 92/100.

This assessment is based on 35,363 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.8% of ratings point to a safe experience
2.4% of ratings suggest some concerns
7.8% of ratings point to a risky experience

~ Based on 35,363 App Store ratings for Swiggy.

Is Swiggy Legit?

Swiggy: Food Instamart Dineout appears to be a legitimate app. AppsHunter Legitimacy Score for Swiggy is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Everytime i order meal but one item always missing

Yesterday i order two item but deliver only one. I am very disappointed

Items frequently unavailable

I wish all items available at all times. It is frustrating items when available

Worst customer service

They don't care when we report them about wrong item or food quality. They don't even let the restaurant know that the customer complained about something so that the issue will be fixed. All they want is money nothing else.

Sub standard restaurants in the list

Swiggy is allowing substandard restaurants in the app, don't be deceived by the colourful pictures. If you visit the actual place you will not even step in. Swiggy also allows these so called restaurants to package food in newspapers.

No accountability for ordes

Did not receive order even after 2 hours

Fraud

Bakwas h fraud kr rhe h koi chiz bhi bhej dete h or adha adhura saaman bhejte h battamizi krte h sc wle

Worst and worst

Worst experience late delivering food and not giving right solution on right time worst

Good

Fruits that you bring in instamart is very bad

Cheap services

Swiggy delivery partners and swiggy support staff is redicules,,, bad experience with swiggy

Payment problem

There is no option to scan and pay, I have upi payment app on different phone which makes it difficult to pay for orders

Lost my business

User experience is terrible. Basic login workflow is faulty . Dumb idiot would have built it . I am sorry to see a reputed brand has such terrible design . No wonder India is losing the AI race

Zomato is so much better

I would give Swiggy a zero star if I could. Won’t let me cancel subscription and customer service is absolutely useless they don’t even listen to what you are saying and repeat the same thing. They are not transparent of their policies before hand and expect customers to be ok. Zomato is so much better.
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Good

Good

New version not working

In older model iPhones swiggy no longer works as it needs iOS 17 ! The older version is not working on older iPhone 8 8 + etc

Order late

Delivery partner was so slow or not perfect to deliver on time

Waste of time

Poor service .. waste of time .. bekaaaaaaaar

JANTAR MANTAR PROTEST

FOR BANNING DELIVERIES TO THE PROTEST SITE

Best

Best

Refund

Bhot hi bakawa app hai ye customer ke sath corporate nhi karta ha na hi email ke reply karta hai don’t use this app

Not helpful

People order food, the majority, if you don’t support them then u don’t have a purpose! Uninstalled