Swiggy User Reviews
Customer Experience
~ Based on 1,089 written reviews from the US App Store.
What users say
Summarized from real user reviews of Swiggy. Based on 35K reviews and a 4.6/5 average, it highlights the 5 positives and 7 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🚀Fast delivery
- 💡Convenient food delivery
- 👍Good user interface
- 🚀Established delivery system
- 👍Reliable service
Negative things
- 🐛Buggy app
- 🤬Poor customer service
- ⏱️Delayed deliveries
- 🤑Misleading offers and fees
- 🤔Inconsistent quality of food
- 🤬Unresponsive to customer feedback
- 🤬Unethical practices
Is Swiggy Safe?
Swiggy: Food Instamart Dineout appears safe based on user ratings. AppsHunter Safety Score for Swiggy is 92/100.
This assessment is based on 35,363 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 35,363 App Store ratings for Swiggy.
Is Swiggy Legit?
Swiggy: Food Instamart Dineout appears to be a legitimate app. AppsHunter Legitimacy Score for Swiggy is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Yesterday i order two item but deliver only one. I am very disappointed
I wish all items available at all times. It is frustrating items when available
They don't care when we report them about wrong item or food quality. They don't even let the restaurant know that the customer complained about something so that the issue will be fixed. All they want is money nothing else.
Swiggy is allowing substandard restaurants in the app, don't be deceived by the colourful pictures. If you visit the actual place you will not even step in. Swiggy also allows these so called restaurants to package food in newspapers.
Did not receive order even after 2 hours
Bakwas h fraud kr rhe h koi chiz bhi bhej dete h or adha adhura saaman bhejte h battamizi krte h sc wle
Worst experience late delivering food and not giving right solution on right time worst
Fruits that you bring in instamart is very bad
Swiggy delivery partners and swiggy support staff is redicules,,, bad experience with swiggy
There is no option to scan and pay, I have upi payment app on different phone which makes it difficult to pay for orders
User experience is terrible. Basic login workflow is faulty . Dumb idiot would have built it . I am sorry to see a reputed brand has such terrible design . No wonder India is losing the AI race
I would give Swiggy a zero star if I could. Won’t let me cancel subscription and customer service is absolutely useless they don’t even listen to what you are saying and repeat the same thing. They are not transparent of their policies before hand and expect customers to be ok. Zomato is so much better.
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Good
In older model iPhones swiggy no longer works as it needs iOS 17 ! The older version is not working on older iPhone 8 8 + etc
Delivery partner was so slow or not perfect to deliver on time
Poor service .. waste of time .. bekaaaaaaaar
FOR BANNING DELIVERIES TO THE PROTEST SITE
Best
Bhot hi bakawa app hai ye customer ke sath corporate nhi karta ha na hi email ke reply karta hai don’t use this app
People order food, the majority, if you don’t support them then u don’t have a purpose! Uninstalled
