Useless Updates
The Tata Play App used to work for recharging and watching tv channels earlier, but now The Smart Tata Play Update has removed Recharging as well as to ask access for channels which I already pay a lot, This app and Company is going to ruins
KKumarPN
Response from developer
Hi, thanks for sharing your concern, please share further details to help@tataplay.com along with your subscriber ID and registered mobile number for further assistance.
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I am very disappointed with the recent customer support experience. I contacted Tata Play Customer Care regarding a channel refresh issue and spent almost 30 minutes on the call. I provided all required details, including the set-top box number and card information, and followed multiple instructions to restart the device. However, the issue was not resolved.
After disconnecting the call, I contacted my local dealer, from whom I purchased the setup. They refreshed the service, and it started working immediately within seconds.
This has caused unnecessary inconvenience and wasted my valuable time. I request better technical support efficiency to ensure customers do not face such issues in the future.
After disconnecting the call, I contacted my local dealer, from whom I purchased the setup. They refreshed the service, and it started working immediately within seconds.
This has caused unnecessary inconvenience and wasted my valuable time. I request better technical support efficiency to ensure customers do not face such issues in the future.
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HSHarvinder sharma
constant issues with watching live matches
abrupt messages to download jio hotstar to watch live matches it’s nuisance
call your customer services and they give complaint reference number yet problem is never resolved and we feel being cheated !
call your customer services and they give complaint reference number yet problem is never resolved and we feel being cheated !
CMcomplaint on live matches
Cricket fan
Tried using this to watch the game and it didn’t work on a critical time - expecting better product from Tata
UMUsman Memon
Poor Service and No Resolution for Signal Issues
I am very disappointed with Tata Sky service. My set-top box is not receiving any signal, and despite repeated complaints, the service team has not resolved the issue. Instead of fixing the problem, they put the responsibility on the customer, which is unfair. If the box is not getting signal, how can the customer be at fault?
As a paying customer, I expect proper service and quick support, but the response has been unhelpful and frustrating. Tata Sky needs to take accountability and ensure that such issues are resolved promptly instead of shifting the blame.
As a paying customer, I expect proper service and quick support, but the response has been unhelpful and frustrating. Tata Sky needs to take accountability and ensure that such issues are resolved promptly instead of shifting the blame.
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KKannappan88
