Download
I want to download my stuff on here and your without anything on here and too so yeah my love
Good app but difficult for supermarket shopping
My only problem is that when you order from a supermarket and the value on the receipt is smaller than the amount of money taken from the card (because of missing items, weight of fruits/veg) you need to bypass AI support, get it touch with an employee, send a picture of the receipt and explain what happened. And if you paid with UP card, you receive an e-mail where you have to give the bank account. This whole process is time consuming and in other apps is done automatically.
Otherwise delivery & app are working great
Otherwise delivery & app are working great
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Avoid using Tuzz!
I ordered food from Tazz for the first and definitely the last time.
The order was placed at 16:41, with an estimated delivery time of 35–55 minutes.
At 17:33, nearly an hour later, I received a notification saying that a courier had finally been assigned and the delivery would arrive between 19:35 and 19:45, so three hours after the order was placed, not 35–55 minutes as promised.
I contacted customer support, and the agent told me the order would be delivered at 18:16. When I asked why I was seeing a 19:35 delivery time, the agent simply replied, “I’ll speed up your delivery,” and then closed the chat.
At 18:08, I got a notification saying the courier had picked up my order, so I thought it really would arrive by 18:16, especially since I live less than 10 minutes away.
But the courier just sat in one place for half an hour. I thought maybe it was a system bug, until I saw that he started driving in the opposite direction from me.
I called to ask why, and he said he had two other deliveries to make before mine.
In the end, my order arrived at 19:07, an hour after the courier picked it up, and two and a half hours after I placed it.
Of course, the food was completely cold, and the receipt from the restaurant showed it had been ready for pickup at 17:01.
After reading reviews online, I realized this wasn’t just bad luck, and it’s a common issue with Tazz.
I strongly advise against using Tazz, and I honestly don’t understand how they’re still in business with service like this. I deleted the app immediately after that order and will never use their service again.
The order was placed at 16:41, with an estimated delivery time of 35–55 minutes.
At 17:33, nearly an hour later, I received a notification saying that a courier had finally been assigned and the delivery would arrive between 19:35 and 19:45, so three hours after the order was placed, not 35–55 minutes as promised.
I contacted customer support, and the agent told me the order would be delivered at 18:16. When I asked why I was seeing a 19:35 delivery time, the agent simply replied, “I’ll speed up your delivery,” and then closed the chat.
At 18:08, I got a notification saying the courier had picked up my order, so I thought it really would arrive by 18:16, especially since I live less than 10 minutes away.
But the courier just sat in one place for half an hour. I thought maybe it was a system bug, until I saw that he started driving in the opposite direction from me.
I called to ask why, and he said he had two other deliveries to make before mine.
In the end, my order arrived at 19:07, an hour after the courier picked it up, and two and a half hours after I placed it.
Of course, the food was completely cold, and the receipt from the restaurant showed it had been ready for pickup at 17:01.
After reading reviews online, I realized this wasn’t just bad luck, and it’s a common issue with Tazz.
I strongly advise against using Tazz, and I honestly don’t understand how they’re still in business with service like this. I deleted the app immediately after that order and will never use their service again.
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Serviciu din ce în ce mai prost.
Anulări de comenzi după o oră, fără explicație (nu o singură dată), chat-ul - stai 20-40 de minute să îți răspundă cineva cu o prostie să îți zică ca îți dă voucher de te miri ce 10-15 lei….
O direcție greșită, pe care o știu cei de la Tazz dar nu le pasă ;)
O direcție greșită, pe care o știu cei de la Tazz dar nu le pasă ;)
better glovo
2.5 hours waiting for delivery (in Wednesday) thank you tazz, next time I will make order in glovo👍👍👍
