TELUS Health Plusses and Shortcomings
This particular service has its merits. The expediency with which you can be connected with a professional is impressive, however their constraints through TELUS are truly prohibitive for patients seeking legitimate help. Although you can have a decent initial consultation conversation with a counselor, they can only offer you resources in your area (supposedly) IF those resources are available in the TELUS database. I felt like there is no semblance of legitimate advice during an initial meeting aside from delivering alternative companies/clinics for the benefit of TELUS.
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Unusable
This app is poorly designed and does not work. The Start button never loads for the chat support. It also says you can access Fitness services but there is no way to get to them, only articles.
I didn’t know I needed this
By far the best support system I didn’t know I needed. You won’t regret downloading the app.
Live chat cannot type
I opened the Live chat and I cannot click the chats box and cannot type anything in the app, I have iPhone 15. Please fix this problem as soon as possible, this app is meant to help not prevent someone from getting help, very annoying
This doesn’t help
Wdym we have to be 14 or older to chat? So 13 year olds can kill themselves?? I’m not gonna read an article if I’m depressed or giving up on life, i downloaded this app to find help not to give you my information I’m gonna kill my self because of you 🥰
