Free

Details

  • Released
  • Updated
  • May 22, 2011
  • February 27, 2023

Features

My EAP screenshot #1 for iPhone
My EAP screenshot #2 for iPhone
My EAP screenshot #3 for iPhone
My EAP screenshot #4 for iPhone
My EAP screenshot #5 for iPhone
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About

Access confidential Employee Assistance Program (EAP) support tools and general health information on your mobile device. Connect with counselors via text or phone, assess your well-being, and access online resources anytime, anywhere. Available in multiple languages.

✓Text message with a counselor
✓Call Care Access Center
✓Assess stress and wellness
✓Connect with online EAP tools
✓Health and wellness articles/videos
✓Multilingual support
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What users say

See all reviews

What's New in My EAP

5.0

February 27, 2023

ecounselling is no longer supported

User reviews

Can’t select country Canada

Can’t select country of Canada, last update has made this app useless. Don’t use often, but when I need to access I should be able too.

Frozen

App doesn’t work at all. Just remains frozen

frozen screen

i downloaded the app a few times to use for work related health benefits but i can’t even move the screen to click the residence of my country.

Application cannot be used at all. Frozen

I use iOS 26.2 on an iPhone 12 and the app cannot be use at all. The first page that appear is the country selection page but it is frozen. There is no way to select the country and continue to use the application.

App Doesn’t Function

Downloaded the app and upon opening it brings me to “Choose Your Country” but you can’t scroll nor choose. So essentially the app does not function. DO NOT DOWNLOAD.

Developer apps

User experience

🐞

Reported Bugs

19 issues

App freezes on country selection page

Bug

App does not open

Bug

App crashes upon opening or during setup

Bug

Cannot scroll or select country

Bug

Downloading new content stuck

Bug

Chat now function redirects to website

Bug

Connecting to server errors

Bug

App times out when connecting to server

Bug

Cannot book appointments

Bug

Login issues

Bug

Password reset link not received

Bug

Error messages when using chat

Bug

Error connecting to chat server

Bug

Registration errors

Bug

App closes after selecting country

Bug

App doesn't work after selecting country

Bug

Cannot access messages in app

Bug

Incompatible with new iPhone screen sizes

Bug

Placeholder text in sidebar categories

Bug
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Requested Features

3 requests

Bring back e-counselling feature

Feature

Add more gender options

Feature

Live chat feature

Feature

FAQ

What does the My EAP app do?

The My EAP app provides confidential and secure access to your Employee Assistance Program (EAP) support tools and general health and wellness information directly from your mobile device. It allows you to connect with counselors, assess your well-being, and access online resources.

What are the key features of the My EAP app?

Key features include the ability to text message with a counselor, call the Care Access Center for worldwide support with one touch, assess your stress level, relationship health, and financial wellness, connect with online EAP tools, and access insightful articles and videos.

Is the My EAP app free to use?

Yes, the app is free to download worldwide. The description does not mention any in-app purchases or subscription fees for accessing the EAP support tools and general health information.

What languages is the My EAP app available in?

The app is available in English, Spanish, and French, making its support and resources accessible to a wider range of users.

How do I log in to the My EAP app?

You can use the same login credentials that you use for the EAP website, workhealthlife.com/us. This ensures a seamless experience between the web and mobile platforms.