Free

Details

  • Released
  • Updated
  • May 22, 2011
  • February 27, 2023

Features

My EAP screenshot #1 for iPhone
My EAP screenshot #2 for iPhone
My EAP screenshot #3 for iPhone
My EAP screenshot #4 for iPhone
My EAP screenshot #5 for iPhone
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About

Access confidential Employee Assistance Program (EAP) support tools and general health information on your mobile device. Connect with counselors via text or phone, assess your well-being, and access online resources anytime, anywhere. Available in multiple languages.

Text message with a counselor
Call Care Access Center
Assess stress and wellness
Connect with online EAP tools
Health and wellness articles/videos
Multilingual support
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What's New in My EAP

5.0

February 27, 2023

ecounselling is no longer supported

User reviews

Application cannot be used at all. Frozen

I use iOS 26.2 on an iPhone 12 and the app cannot be use at all. The first page that appear is the country selection page but it is frozen. There is no way to select the country and continue to use the application.

App Doesn’t Function

Downloaded the app and upon opening it brings me to “Choose Your Country” but you can’t scroll nor choose. So essentially the app does not function. DO NOT DOWNLOAD.

Nothing works, often doesn’t even open

Upon opening, it keeps displaying “Downloading new contact”. “Chat now” function tells you to go to their website. Other functions stuck at “connecting to server”. Useless, developer should be ashamed of such abysmal product.

Faulty

Can someone make sure the country issue is fixed? This app is very glitchy. Please try downloading on your own to test.

Freezing/startup errors

Never got to use the app yet, it’s been inoperable right at first glance… probably hasn’t had maintenance on bug fixes… highly suggest find health benefits from a different health and fitness app until this gets resolved

Developer apps

FAQ

What does the My EAP app do?

The My EAP app provides confidential and secure access to your Employee Assistance Program (EAP) support tools and general health and wellness information directly from your mobile device. It allows you to connect with counselors, assess your well-being, and access online resources.

What are the key features of the My EAP app?

Key features include the ability to text message with a counselor, call the Care Access Center for worldwide support with one touch, assess your stress level, relationship health, and financial wellness, connect with online EAP tools, and access insightful articles and videos.

Is the My EAP app free to use?

Yes, the app is free to download worldwide. The description does not mention any in-app purchases or subscription fees for accessing the EAP support tools and general health information.

What languages is the My EAP app available in?

The app is available in English, Spanish, and French, making its support and resources accessible to a wider range of users.

How do I log in to the My EAP app?

You can use the same login credentials that you use for the EAP website, workhealthlife.com/us. This ensures a seamless experience between the web and mobile platforms.