Comparison

My EAP vs Consult+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My EAP

Access confidential Employee Assistance Program (EAP) support tools and general health information on your mobile device. Connect with counselors via text or phone, assess your well-being, and access online resources anytime, anywhere. Available in multiple languages.

Highlights
  • Text message with a counselor
  • Call Care Access Center
  • Assess stress and wellness
  • Connect with online EAP tools
  • Health and wellness articles/videos
  • Multilingual support
Features
Read full description

My EAP can help Get the help you need on your mobile device, anytime and anywhere. Gain immediate, confidential, and secure access to your Employee Assistance Program (EAP) on your mobile device. This award-winning app from the world’s largest EAP provider is free to download worldwide and provides in-app EAP support tools along with access to general health and wellness information. Confidential EAP support anytime, anywhere • Text message with a counselor • Call our Care Access Center for support worldwide with one touch • Assess your stress level, health of your relationship, and financial wellness • Connect with your EAP online tools • Insightful articles and videos • Available in English, Spanish, and French • Use same login credentials as our EAP website, workhealthlife.com/us

About

Consult+

Access licensed healthcare professionals for non-urgent medical concerns. Connect via chat, audio, or video for consultations and prescription renewals. Available to Canada Life plan members and their dependents.

Highlights
  • Virtual consultations with doctors and nurses
  • Chat, audio, and video call options
  • Prescription renewals
  • Access for plan members and dependents
  • Integration with Apple HealthKit/CareKit
Features
Read full description

Doctors, nurses, and healthcare professionals: a click away!  Consult+ for Canada Life members is a virtual healthcare clinic that gives you access to healthcare professionals for non-urgent medical issues and health concerns. Consult our licensed doctors, nurse practitioners, nurses, and healthcare professionals by chat, audio or video, and renew prescriptions from home, at the office, or on-the-go. Consult+ is for plan members and their dependants covered by their Canada Life group benefits plan. Use Consult+ for:  
 - Minor or known headaches - Allergies, colds, flu and nasal congestion - Painless eye issues (eye stye, pink eye,…) - Infection of the upper respiratory tract (sinusitis, rhinitis,…) - Mild or known gastric issues - Mild infection of the digestive system - Asymptomatic sexual health - Genito-urinary infection in women - Breastfeeding support and related infections - Dermatologic infections and eruptions (rash, hives, eczema,…) - Minor cuts or bites - Thyroid issues - Medical prescriptions or renewals As an Apple HealthKit or CareKit user, you may optionally integrate your step tracking data to enhance your experience related to wellness goals and challenges. Consult+ is provided by Dialogue.

Screenshots

My EAP4 screens
Consult+4 screens

Verdict

The call

The clearest difference is review sentiment: Consult+ at 57% against My EAP's 0%. Consult+ also leads on rating (4.0 vs 3.0) and update cadence (weekly vs every 5 months). My EAP's advantage is iOS requirement (12.0 vs 15.6). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Consult+ holds the better App Store score, 4.0 against 3.0. Both are backed by a comparable volume of ratings — 9 and 21 respectively. Written reviews point the same way: 0% of My EAP's written reviews are positive against 57% of Consult+'s.

UpkeepUpdate frequency

My EAP ships an update every 5 months, Consult+ weekly. The most recent releases landed on September 20, 2026 and September 21, 2026 respectively.

Scorecard4 real differences · 6 level
My EAP versus Consult+: the parameters behind the verdict, then further details
ParameterMy EAPConsult+
PriceFreeFree
Rating3.0 (9 ratings)4.0 (21 ratings) — better
Positive reviews0.0% of reviews57.0% of reviews — better
Number of ratings921 — better
Update frequencyEvery 5 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS12.0 — better15.6
Further details — not scored
Size23 MB119 MB
Age rating4+12+
DeveloperMorneau Shepell IncDialogue Technologies Inc

Customer experience

My EAP

All ratings9 ratings
Positive44.4%
Neutral0.0%
Negative55.6%
Written reviews67 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Consult+

All ratings21 ratings
Positive76.2%
Neutral0.0%
Negative23.8%
Written reviews100 reviews
Positive57.0%
Neutral5.0%
Negative38.0%

Bugs and requests

My EAP

Reported bugs

19 issues
  • App freezes on country selection page
  • App does not open
  • App crashes upon opening or during setup
  • Cannot scroll or select country
  • Downloading new content stuck
Show 14 more
  • Chat now function redirects to website
  • Connecting to server errors
  • App times out when connecting to server
  • Cannot book appointments
  • Login issues
  • Password reset link not received
  • Error messages when using chat
  • Error connecting to chat server
  • Registration errors
  • App closes after selecting country
  • App doesn't work after selecting country
  • Cannot access messages in app
  • Incompatible with new iPhone screen sizes
  • Placeholder text in sidebar categories

Requested features

3 requests
  • Bring back e-counselling feature
  • Add more gender options
  • Live chat feature

Consult+

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My EAP

No in-app purchases

None

Consult+

No in-app purchases

Questions

Is My EAP free?
My EAP is free to download, with no in-app purchases.
Is Consult+ free?
Consult+ is free to download, with no in-app purchases.
Which has better reviews, My EAP or Consult+?
Consult+ is rated higher. My EAP averages 3.0 out of 5 from 9 ratings, while Consult+ averages 4.0 from 21 ratings.
Do My EAP or Consult+ have ads?
Neither My EAP nor Consult+ shows ads.
Which is updated more often, My EAP or Consult+?
My EAP ships an update every 5 months, and Consult+ weekly. Most recently, My EAP was updated on September 20, 2026 and Consult+ on September 21, 2026.

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