My EAP vs LIFT session
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My EAP
Access confidential Employee Assistance Program (EAP) support tools and general health information on your mobile device. Connect with counselors via text or phone, assess your well-being, and access online resources anytime, anywhere. Available in multiple languages.
- Text message with a counselor
- Call Care Access Center
- Assess stress and wellness
- Connect with online EAP tools
- Health and wellness articles/videos
- Multilingual support
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My EAP can help Get the help you need on your mobile device, anytime and anywhere. Gain immediate, confidential, and secure access to your Employee Assistance Program (EAP) on your mobile device. This award-winning app from the world’s largest EAP provider is free to download worldwide and provides in-app EAP support tools along with access to general health and wellness information. Confidential EAP support anytime, anywhere • Text message with a counselor • Call our Care Access Center for support worldwide with one touch • Assess your stress level, health of your relationship, and financial wellness • Connect with your EAP online tools • Insightful articles and videos • Available in English, Spanish, and French • Use same login credentials as our EAP website, workhealthlife.com/us
LIFT session
Manage your fitness and wellness with personalized workout recommendations tailored to your goals and fitness level. Access automated or live sessions across various disciplines like yoga, strength training, and cardio. Seamlessly integrate with Apple Health to track your progress.
- Personalized workout recommendations
- Automated and live workout sessions
- Variety of workout types (yoga, strength, cardio, etc.)
- Apple Health integration
- Membership level features
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This app allows you to manage your wellness and fitness through personalized recommended workouts based on your goals and level. The workouts are automated or live, with a variety of choices including fitness, mindfulness, cardio, strength, yoga, pre-natal, Pilates, etc. Apple Health Integration allows you to send your Automated Workout details (workouts and Active Energy) to the Apple Health app, and retrieve activities recorded through your Apple Watch. Different features are available according to your membership level.
Screenshots
Verdict
The clearest difference is review sentiment: LIFT session at 43% against My EAP's 0%. LIFT session also leads on update cadence (monthly vs every 5 months) and rating (3.3 vs 3.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
LIFT session holds the better App Store score, 3.3 against 3.0. Both are backed by a comparable volume of ratings — 9 and 18 respectively. Written reviews point the same way: 0% of My EAP's written reviews are positive against 43% of LIFT session's.
My EAP ships an update every 5 months, LIFT session monthly. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | My EAP | LIFT session |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (9 ratings) | 3.3 (18 ratings) — better |
| Positive reviews | 0.0% of reviews | 42.9% of reviews — better |
| Number of ratings | 9 | 18 — better |
| Update frequency | Every 5 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 12.0 — better | 13.6 |
| Further details — not scored | ||
| Size | 23 MB | 112 MB |
| Age rating | 4+ | 4+ |
| Developer | Morneau Shepell Inc | LifeSpeak Inc |
Customer experience
My EAP
LIFT session
User reviews
My EAP
From 9 App Store ratingsRoom to improve
- ❌ App doesn't open
- ❌ Freezes on country selection
- ❌ Unusable interface
- ❌ Outdated design
- ❌ Frequent crashes
LIFT session
From 18 App Store ratingsWhat we love
- 👍 Great workouts
- 👍 User-friendly interface
- 👍 Variety of sessions
- 👍 Good for beginners
- 👍 Efficient workouts
Room to improve
- 🎧 No audio/sound issues
- 🎶 Music volume interference
- 📉 Content degradation (fewer classes)
- ❌ Sync issues with Apple Health
- 📺 No casting/AirPlay support
Bugs and requests
My EAP
Reported bugs
19 issues- App freezes on country selection page
- App does not open
- App crashes upon opening or during setup
- Cannot scroll or select country
- Downloading new content stuck
Show 14 moreShow fewer
- Chat now function redirects to website
- Connecting to server errors
- App times out when connecting to server
- Cannot book appointments
- Login issues
- Password reset link not received
- Error messages when using chat
- Error connecting to chat server
- Registration errors
- App closes after selecting country
- App doesn't work after selecting country
- Cannot access messages in app
- Incompatible with new iPhone screen sizes
- Placeholder text in sidebar categories
Requested features
3 requests- Bring back e-counselling feature
- Add more gender options
- Live chat feature
LIFT session
Reported bugs
74 issues- No audio in workouts
- App overrides music volume
- Does not sync with Apple Health
- App crashes on startup/workout selection
- Cannot log in/create account
Show 69 moreShow fewer
- Workouts not tracked on dashboard
- Application crashes when connecting to Fitbit
- UI flickers when scrolling
- App closes immediately after update
- Workout shows as completed with 0 calories/minutes
- Rating stage freezes and loses workout history
- Videos do not download
- Login page not loading
- App keeps kicking user out
- Main interface shows 0 classes/progress
- Cannot project workout on TV
- Cannot listen to music simultaneously
- App not working after update
- Cannot set up new journey
- Airplay functionality broken
- No technical support in app
- App support link leads to promotional page
- Cannot listen to music at the same time
- Workout sounds drown out music
- New version is attractive and inspiring
- New features allow easy access to data
- New interface and version of the app
- Newest features from latest release
- New app design and exercises library
- App closes immediately after asking for access
- App automatically turns down music volume
- App crashes whenever workout is selected
- App is too challenging with injury
- No low impact exercises
- Spams notifications daily
- Visuals are unattractive
- Interfaces are not user-friendly
- Bugs in challenge section
- Cannot modify activity once saved
- History is insignificant
- Cannot see team participation in corporate challenge
- UI and UX not good, looks amateur
- App not working for over a week
- Music integration needed for motivation
- Workouts are completely silent
- No audible instruction from trainers
- Screen mirroring to TV results in tiny video
- Screen won't move to landscape on iPad
- Cannot shorten break time
- Constantly touching screen for repetitions
- App lowers Spotify volume in the background
- Initial Q&A for injuries is not effective
- High-intensity routine suggested for knee injury
- Automatically classified as beginner without asking
- Workout recommended is perfect for user
- Workout not recorded in Apple Activity app
- Preview videos of all exercises
- No way to view exercises from an archive
- No motivational sound queues
- Needs Apple TV app
- Only way to play on TV is mirroring
- Needs proper landscape Airplay format
- No app for Apple TV or Amazon Fire
- Cannot make an account with company/gym info
- App is open to everyone
- Some good features and exercises
- Not great usability
- Minimal space needed
- No weights, bands, etc.
- Can do it in bare feet
- Can preview workout and change it
- Coaches offer fast responses
- Professional coaches acknowledge fitness goals
- Intermediate level achieved after 3 months
Requested features
20 requests- Add audio to workouts
- Allow music integration/control
- Improve syncing with Apple Health
- Add casting/AirPlay functionality
- Restore 'wellness on demand' content
Show 15 moreShow fewer
- Add a favorite workout option
- Add Spotify integration
- Improve UI/UX for better usability
- Add Apple TV app support
- Allow creation of personalized workouts
- Implement automatic difficulty adjustment
- Add more low-impact exercise programs
- Improve injury query system
- Allow editing of saved activities
- Improve team participation visibility in challenges
- Add a toggle for workout sound alerts
- Make app open to everyone (not just corporate/gym affiliated)
- Allow landscape mode on iPad
- Enable video downloads
- Improve activity calendar color coding
In-app purchases
My EAP
No in-app purchases
LIFT session
No in-app purchases
