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The Cleaning Authority

The Cleaning Authority

by The Cleaning Authority

100 ratings
41 reviews
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • March 9, 2020
  • September 2, 2026

Features

Developer

The Cleaning Authority
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The Cleaning Authority screenshot #1 for iPhone
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About

Manage your house cleaning services, view past and upcoming appointments, and access cleaning tips. Securely manage your account, payments, and tipping preferences. Receive notifications and participate in referral programs for free cleanings.

✓Manage cleaning services
✓View upcoming and past cleanings
✓Access cleaning tips and blogs
✓Secure account information
✓Payment options
✓Automatic and custom tipping
✓Refer a Friend program
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What users say

Summarized from real user reviews of The Cleaning Authority. Based on 100 reviews and a 3.7/5 average, it highlights the 11 positives and 56 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 👍Helpful for notifications
  • 👍Useful for scheduling
  • 👍Professional service
  • 👍Trustworthy company
  • 👍Courteous staff
  • 👍Great cleaning service
  • 👍Easy to use app
  • 👍Helpful for managing cleans
  • 👍Good for tipping staff
  • 👍Organised app
  • 👍Can get ETA & notifications

Negative things

  • 🐛App is useless
  • 🐛Cannot schedule cleanings
  • 🐛Cannot communicate with anyone
  • 🐛Cannot see who is coming
  • 🐛Cannot update account
  • 🐛Times are not updated
  • 🐛Times are inaccurate
  • 🐛App logs users out
  • 🐛Password not recognized
  • 🐛Locked out of account
  • 🐛Basic design flaw (keyboard covers login)
  • 🐛No place for notes
  • 🐛No map to see cleaners
  • 🐛No time with 'on their way' notification
  • 🐛Cleaners not showing up
  • 🐛Useless for rescheduling
  • 🐛Cannot select/unselect rooms
  • 🐛Cannot enter information correctly
  • 🐛App stops functioning
  • 🐛Does not tell you what's wrong
  • 🐛Locking accounts is idiotic
  • 🐛App stopped notifying
  • 🐛Notifications no longer work
  • 🐛ETA released too late
  • 🐛Surfaces not cleaned well
  • 🐛Mold and mildew left
  • 🐛Surfaces breezed over
  • 🐛Cleaners cannot service
  • 🐛Limited time for cleaning
  • 🐛Poor quality cleaning
  • 🐛Security practices are terrible
  • 🐛Cannot use app again
  • 🐛Passwords stored in plaintext
  • 🐛Functionality removed (reschedule/cancel)
  • 🐛Never know next cleaning date
  • 🐛App went to crap
  • 🐛Minimal and terrible app
  • 🐛Cannot see timeframe
  • 🐛Missed notifications
  • 🐛Cannot see time (visual impairment)
  • 🐛Running history of notifications needed
  • 🐛Arrival window details needed
  • 🐛Times added day of
  • 🐛No notification for time changes
  • 🐛No options to request new services
  • 🐛No place for customer comments
  • 🐛Bug with app (three dots not visible)
  • 🐛App could use more features
  • 🐛No direct communication with cleaners
  • 🐛Inconsistent cleaning crew
  • 🐛Cleaning crew refused to wear masks
  • 🐛Does not provide way to view time of day
  • 🐛Several buttons do not respond
  • 🐛Cannot delete card
  • 🐛No way to recover username
  • 🐛Cannot login
See all reviews

What's New in The Cleaning Authority

1.3.7

September 2, 2026

Critical bug fixes

User reviews

Most RecentHighest RatedLowest Rated

App is broken

The last update broke the app. They removed the option to reschedule or cancel cleanings.
RexianaRexiana

What is the point of this app

What is the point of those app? You can’t schedule cleanings, you can’t communicate with anyone, you can’t see who is coming, you can’t even update your account. I need to download an entire app just to see what time someone is coming?? Just text your client. The times are never updated in advance nor accurate anyway
Show more
Be malt vinegarBe malt vinegar

House cleaning

Outstanding
Cathy j-wCathy j-w

Notification when cleaning time changes

This app is helpful but it would be very good to send a text when the estimated cleaning time changes. The customer should not have to keep checking for time changes.
Trail cleanTrail clean

Good Housekeepers Terrible App

I only use the app twice a month - to see what time the team left the office. That allows me an hour to make sure my elderly Mother is up, dressed & out of her bedroom so they can strip the bed etc. And to manage the tips when they do an exceptional clean :)

EVERY time WITHOUT FAIL, the app has LOGGED ME OUT & no longer recognizes my password!!! I’m using an iPhone 12 Pro - all up to date!!! This has been the pattern for a year now!!! And then I’m locked OUT & have to call the office to get back into my account !!!

Plz allow the app to use facial rec - this would bypass this bug that renders the app useless. PLEASE !!!!

26April2026 -
STILL having the same problem. Uptodate iPhone - plenty of memory, phone is rebooted every night….

PLUS WHEN trying to log in, the keyboard COMPLETELY covers the login space!!!! Seriously, plz fix that basic design flaw…
Show more
Krupka611Krupka611
See 36 more reviews

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User experience

🐞

Reported Bugs

13 issues

App logs users out

Bug

Password not recognized

Bug

Locked out of account

Bug

Keyboard covers login space

Bug

App stops functioning

Bug

App stopped notifying

Bug

Notifications no longer work

Bug

Bug with app (three dots not visible)

Bug

Several buttons on the app do not respond

Bug

Cannot login

Bug

No way to recover username

Bug

App has 'undefined' error on login

Bug

Passwords stored in plaintext

Bug
✨

Requested Features

21 requests

Send text when cleaning time changes

Feature

Allow facial recognition login

Feature

Fix keyboard covering login space

Feature

Add a place for notes for cleaners

Feature

Add a map to see cleaner location

Feature

Provide time with 'on their way' notification

Feature

Allow rescheduling and canceling cleanings

Feature

Allow requesting new services

Feature

Add option to request new quote

Feature

Improve app security practices

Feature

Fix bug with three dots not visible

Feature

Allow direct communication with cleaners

Feature

Provide estimated cleaning time

Feature

Allow deleting credit card

Feature

Add flexibility to pay manually in emergencies

Feature

Recover username functionality

Feature

Reveal time window sooner or the night before

Feature

Include running history of notifications

Feature

Show 'arrival window' details or 'ETA'

Feature

Add option to request additional cleans and see price

Feature

Allow choosing mornings or afternoons on a specific day

Feature

FAQ

What can I do with The Cleaning Authority app?

The app allows you to manage your house cleaning services, view details of upcoming and past cleanings, access helpful cleaning tips and blogs, and securely manage your account information. You can also handle payments and tipping preferences.

How do I pay for services through the app?

The app provides payment options through a secure wallet. You can use a credit card or e-check for your payments, offering a convenient and secure way to settle your cleaning service bills.

Can I get free cleanings with this app?

Yes, the app offers an opportunity for free house and apartment cleanings through its Refer a Friend program. By referring new customers, you can earn credits towards complimentary cleaning services.

What kind of cleaning services does The Cleaning Authority offer?

The company provides professional, high-quality residential cleaning services across the US and Canada, using environment-friendly cleaning supplies. They employ a Detail-Clean Rotation System to maintain a high standard of cleanliness.

Is the app available on all devices?

The description states that the app is available on your mobile device, implying compatibility with both iOS and Android smartphones and tablets. Specific operating system requirements are not detailed.