Don’t recommend app
Response from developer
Thank you for sharing your feedback. We understand how frustrating it can be when vehicles aren’t available when you need them, especially for important trips like getting to school on time. Service availability and the number of vehicles are managed directly by The Current, and we’ll be sure to pass your comments along to their team so they’re aware of the concern. If you ever experience any issues with the app itself, please feel free to reach out to us at support@spare.com — we’re always happy to help.
Missing my address
This app does not correctly pin my residence location in a well-established mobile home park. My neighboring unit appears on the map, but mine does not, which creates a serious accessibility and pickup reliability issue.
What makes this especially frustrating is that C-Van paratransit staff suggested I use Current as an alternative transportation option. However, if the app cannot accurately identify my actual pickup location, it is not a reliable option for riders with mobility limitations.
I hope this issue gets fixed, because accurate pickup locations are not a minor detail for disabled riders who depend on transportation services.
Need to show missed rides
The app freezes, I haven’t seen an update.
Please fix for CTran.
Response from developer
Hi there! We're sorry for the inconvenience caused. Can you please share the details of the issue at support@spare.com so that we can check and assist you better? Thanks!
Need to show missed rides
Please fix for CTran.
Response from developer
Hi there! We're sorry for the inconvenience caused. Can you please share the details of the issue at support@spare.com so that we can check and assist you better? Thanks!
Ts Pmo
Response from developer
We’re sorry to hear about your experience. We’d love to help you directly—please reach out to our support team at support@spare.com so we can assist you right away.
