Poor usability
The app forces re-authentication every time you leave the app for a second to check receipt details in your photos app on your mobile device. This causes the user to have to start their expense filing all over from the beginning. This is the only reason I use the app so someone should be testing and fixing this to save your users time and frustration
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FSA - Harrison Group
Amazingly easy to use!
Buggy and endless verification codes.
The app sends me a verification code, I leave the app to go to my email to get the verification code. OOPS! You left the app time for another verification code! It’s actually impossible to set up my account because my phone is my main device.
Edit: it took 9 rounds of verification codes to set up my account to a serviceable state. I am being 100% serious when I say that it’s easier to transfer thousands of dollars from my bank account than it is to set up this service.
Edit: it took 9 rounds of verification codes to set up my account to a serviceable state. I am being 100% serious when I say that it’s easier to transfer thousands of dollars from my bank account than it is to set up this service.
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Easy to use
It makes my life easier to have this app I can upload receipts right away and get paid same day
Buggy
It serves this purpose, but it is often difficult to do what you need to do. There are bugs throughout the app that interrupt what you’re trying to accomplish. If you try to switch back-and-forth between this app and another app to get the information you need out and you have to sign back in and start over again. Could be excellent with a few upgrades.
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