The Melt User Reviews

What users say

Top reviews

G free drinks

Tea

Family Favorite

We come to Melt frequently, though not as much as we would like. The staff is always very kind and helpful! Everything is always clean and the food is always amazing! They top In and Out, Five Guys, or any other burger you could think of any day!

Keep politics out of food

Nobody cares about your politics. Stick to food.

Best burger joint in the world

I’ve been eating at the Melt for years, it’s by far my favorite burger place… period! If you like good burgers that taste like great restaurant food. This is the spot

No Apple Pay

Get apple pay

DELICIOUS

The melt is so good!

Delicious

The best place! Open late, fast service and yummy!

Rewards can’t go through kiosk

I finished all my items on the kiosk the realize there’s nowhere for me to input the code. So I had to do it with the register lady all over again…

Burger MODE

ベビー編み!!!!!

I don’t like

App is not good. Its frozen

App bad, foods good

Don’t have it appear that I don’t need to make an account and then at the end force me to make an account to sell all my data. Also if you’re gonna force me to make an account then let me Sign in with Apple to hide my email (I know you won’t be able to sell my data if I could do that) or have it autocomplete the different fields instead of typing it in in 2025!!!!! We’ve moved on as a species.

Foods good though
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Wish it accepted Apple Card

For uploading receipts.

Camera stopped working

For uploading receipts. iPhone 15 Pro.

cannot order delivery with nearly an hour left until closing

the app uses doordash for delivery. despite being able to order on doordash until 3am, i cannot order delivery in the app if it is after 2am. i just tried to place an order at 2:10am after getting off work, and it is giving me an error because it says it cannot be ready before close. obviously the burger will be ready, even if it isn't delivered. and there’s nothing in the app indicating that i need to order by a certain time. i have submitted at least two complaints within the app regarding this, so maybe a low rating will get this fixed.

this is literally such an easy coding fix. now another place is going to get my money today.
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Delicious

Always love our orders from the melt. Glad they have impossible burgers for our vegetarian kid also.

Rewards issues

I always have issues applying rewards.

Run! Don't walk.

Food is outstanding. Fresh- hot and delicious every single time.

App overcharge on delivery fees and later delivery

Using 3rd party to deliver and adding a $7 delivery fee and tip makes ordering on the app not worth it. I wanted to order directly on app as I have loyalty. Next time will order thru delivery app- DoorDash or Uber eats

Good, but…

The food has been good both times I have been here, but the music inside is obnoxiously loud. The person taking our order couldn’t hear us, nor could we hear her. It’s a restaurant, not a disco. Turn it down!

Doesn’t Accept Apple Card

Have to manually upload receipts every time. Update: the developer replied to me suggesting a support email. Unfortunately that was a waste of time, because support just told me Apple Card is not supported, which I already knew. Please find a way to support Apple Card, like a million other apps do. Manually uploading receipts is really tedious.
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Response from developer

Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please get in touch with us directly at themelt@thanx.com.