Tiqets: more like tiq-fun
I simply adore this app and can’t get enough of it. I must spend 4 hours a day on it.
詐欺会社
某テーマパークのチケットを購入しました。QRコードが開かず現地についてスタッフに確認したところ購入履歴はありません。と言われました。問い合わせようとホームページを見ても電話番号が掲載されてなくメールで問い合わせましたが、何度も何度も確認しますの繰り返しで一向に返金されませんでした。90日間有効のチケットのため、利用規約にも不備があった場合は全額返金と書いてあるにもかかわらず返金は出来かねますとの一点張り。何より腹立つのが人ではなく自動送信のような返信ばかりで話にもならず諦めました。本当にここで買うのは皆さんオススメしないです。
Liz
De maravilla, muy rápido y fácil
Sketchy Company
I recently bought 2 tickets for me and my girlfriend to go to The Bubble Museum in Miami. Each ticket was $35, $70 total. 2 minutes after I booked it, I saw I bought them in the Seattle location instead of the Miami location. I immediately went to their support team. I explained the situation. They told me I could not switch my booking to Miami or cancel for a refund. I escalated to a supervisor and the claims team, same result. I understand the cancellation policy, but the fact that I reached out 2 minutes after I bought the tickets on an honest mistake in the wrong location and they weren’t willing to refund or switch my booking that soon after i bought the tickets is a very poor show of customer service. I never write reviews, but this company is the most unprofessional ticketing company I have ever worked with.
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Judy G Williams
Keeps our large family communicating yet won’t interrupt everyone with text all day long! It works !!!! Judy G
Avoid TIQETS
Avoid unless you're prepared to double and triple-check everything.
The Tiqets app confirmed tickets for 27 July, but when I later opened the PDF ticket to gain entry, it had somehow been issued for 28 July - apparently it is normal for their booking system to adjust the date? YET ON THE APP IT DEFINATELY SHOWED CONFIRMED FOR THE 27TH!. As a result, we were refused entry so as we had travelled I had to pay directly! The app showed one date, while the pdf ticket showed another, making it very easy to miss the discrepancy on a mobile phone.
At another attraction, Tiqets provided QR code tickets and detailed entry instructions in the app, so naturally I assumed I had everything required. However, when we arrived, we were told those tickets were not valid and that a completely different ticket type was needed. After a lengthy discussion with Tiqets chat, I was informed that this alternative ticket had been sent the night before by a separate third-party vendor, not by Tiqets itself, and the email had gone into my junk folder. There was no clear warning in the app that the 'new' bar code ticket Tiqets had been sent.
As a result of these issues, I ended up paying for entry again at the gates for a family of 4 and am now approximately €150 out of pocket. What's most disappointing is that, despite the problems arising from a confusing and fragmented ticketing process, customer service has so far been surprisingly unhelpful in resolving the matter or offering appropriate compensation.
A ticketing company should make entry simple, not create confusion over which ticket is valid. My experience was stressful, expensive, and completely avoidable had I booked directly with the attractions.
I would not use Tiqets again, and I struggle to reconcile my experience with the platform's very high review rating.
The Tiqets app confirmed tickets for 27 July, but when I later opened the PDF ticket to gain entry, it had somehow been issued for 28 July - apparently it is normal for their booking system to adjust the date? YET ON THE APP IT DEFINATELY SHOWED CONFIRMED FOR THE 27TH!. As a result, we were refused entry so as we had travelled I had to pay directly! The app showed one date, while the pdf ticket showed another, making it very easy to miss the discrepancy on a mobile phone.
At another attraction, Tiqets provided QR code tickets and detailed entry instructions in the app, so naturally I assumed I had everything required. However, when we arrived, we were told those tickets were not valid and that a completely different ticket type was needed. After a lengthy discussion with Tiqets chat, I was informed that this alternative ticket had been sent the night before by a separate third-party vendor, not by Tiqets itself, and the email had gone into my junk folder. There was no clear warning in the app that the 'new' bar code ticket Tiqets had been sent.
As a result of these issues, I ended up paying for entry again at the gates for a family of 4 and am now approximately €150 out of pocket. What's most disappointing is that, despite the problems arising from a confusing and fragmented ticketing process, customer service has so far been surprisingly unhelpful in resolving the matter or offering appropriate compensation.
A ticketing company should make entry simple, not create confusion over which ticket is valid. My experience was stressful, expensive, and completely avoidable had I booked directly with the attractions.
I would not use Tiqets again, and I struggle to reconcile my experience with the platform's very high review rating.
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Estradas
Muy fácil sacar entradas con Tiqets
تم الغاء الحجز قبل استلام السيارة
تم الغاء الحجز قبل استلام السيارة ولم يتم توضيح السبب
Scam
Terrible do not use bought tickets to Harry potter world tour that was surposed to pick us up in London but no coach was there at the time it said and the staff there had no idea
Not processing payment
I’ve tried using multiple forms of payment both in the app and on the website, with no success.
Nunca aparecieron las entradas
Un desastre , no aparecieron las entradas en la App, un timo , no uséis esta aplicación
No Customer service
Not the first time I’ve used this app, but it is the last. I booked a full day directly from one venue’s website. I bought four tickets to a museum using this app. When my email confirmation arrived, tickets were for the wrong date.
Their customer service chat does not work properly, and did not display all of the text in the conversation. Obviously a problem with their App. The person who was supposed to be “helping me” said he was having trouble. And yet, they told me I must’ve booked the tickets wrong. They issued tickets for the wrong date and just took my money. I suggest you use GetYourGuide or book directly on attraction sites. v
I live in France. Epic customer service fail.
Their customer service chat does not work properly, and did not display all of the text in the conversation. Obviously a problem with their App. The person who was supposed to be “helping me” said he was having trouble. And yet, they told me I must’ve booked the tickets wrong. They issued tickets for the wrong date and just took my money. I suggest you use GetYourGuide or book directly on attraction sites. v
I live in France. Epic customer service fail.
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It’s a con!
This is a trick, don’t fall for it, they claim the website is the official website for the museum of Naples but it’s not. It’s just a link to their ticket agency. The site told me there were no tickets available today so I had to take a guided tour and pay more. It was a lie, there are plenty of tickets available at the door. It’s a dirty trick.
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Bilety do Barcelony
Polecam 🥰
How do I speak to someone about specific details of some trips? Questions about handicap access?
Very little info on walking ability/ age limits/ and more is left out
Pase de Florencia - estafa
No pongo 0 porque no se puede. Denunciables. Absoluta estafa, mienten con lo que ofrecen y se paga el doble de los precios oficiales. Pagué por la audio guía por la descripción, y al descargarla descubrí que todo era mentira, solo una brevísima descripción de los sitios sacada de la introducción de wikipedia. Vergüenza les tendría que dar, saben que por esto no nos vamos a meter en abogados, pero se merecen una denuncia
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All is good!
Thank you!
Ah les petits chefs…
Vers 14 h, très mal accueilli ( comme les gens avant nous) par le (la) cerbère qui contrôlait les billets d’entrée au musée Jacquemart André alors que le dysfonctionnement venait du réseau informatique (vive les billets électroniques)
Habitué du musée, c’est la première fois que cela m’arrive
Habitué du musée, c’est la première fois que cela m’arrive
Billets
Efficace
Easy to use
Our 24 hr hop-on hop-off tour of Barcelona was well-organised and was hassle-free. The buses were frequent (around every 5 minutes), but on one of them the air-con seemed to malfunction which meant a pretty uncomfortable 30-40 minutes. Other than that, chapeaux and bravo!
