No Customer service
Not the first time I’ve used this app, but it is the last. I booked a full day directly from one venue’s website. I bought four tickets to a museum using this app. When my email confirmation arrived, tickets were for the wrong date.
Their customer service chat does not work properly, and did not display all of the text in the conversation. Obviously a problem with their App. The person who was supposed to be “helping me” said he was having trouble. And yet, they told me I must’ve booked the tickets wrong. They issued tickets for the wrong date and just took my money. I suggest you use GetYourGuide or book directly on attraction sites. v
I live in France. Epic customer service fail.
Their customer service chat does not work properly, and did not display all of the text in the conversation. Obviously a problem with their App. The person who was supposed to be “helping me” said he was having trouble. And yet, they told me I must’ve booked the tickets wrong. They issued tickets for the wrong date and just took my money. I suggest you use GetYourGuide or book directly on attraction sites. v
I live in France. Epic customer service fail.
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It’s a con!
This is a trick, don’t fall for it, they claim the website is the official website for the museum of Naples but it’s not. It’s just a link to their ticket agency. The site told me there were no tickets available today so I had to take a guided tour and pay more. It was a lie, there are plenty of tickets available at the door. It’s a dirty trick.
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How do I speak to someone about specific details of some trips? Questions about handicap access?
Very little info on walking ability/ age limits/ and more is left out
All is good!
Thank you!
Ah les petits chefs…
Vers 14 h, très mal accueilli ( comme les gens avant nous) par le (la) cerbère qui contrôlait les billets d’entrée au musée Jacquemart André alors que le dysfonctionnement venait du réseau informatique (vive les billets électroniques)
Habitué du musée, c’est la première fois que cela m’arrive
Habitué du musée, c’est la première fois que cela m’arrive
Billets
Efficace
Easy to use
Our 24 hr hop-on hop-off tour of Barcelona was well-organised and was hassle-free. The buses were frequent (around every 5 minutes), but on one of them the air-con seemed to malfunction which meant a pretty uncomfortable 30-40 minutes. Other than that, chapeaux and bravo!
Don’t Bother
This app does not work. Unbelievable that they even take your money.
Does not work at all
… for me. Or, at least I do not know how to use it. Not one of the tickets bought show up in the app
Beware of vouchers!!!
You don’t get a ticket, even if it says ticket. I had to find a lady with an orange flag outside a museum, though there were no instructions. Thanks to museum staff, we did it!
Attraction
Quick response to inquiry!
Didn’t work
Bought tickets, but they didn’t work at the venue and had to purchase again.
Easy to use
Great app to find out what’s going on, buy tickets and keep them at hand.
Inaccurate information
Avoid buying tours from this app, they will mess you up and wont be helpful, they dont provide you accurate information and will not produce any support, avoid a pain in your vacation.. you are being warned..
Récupération des billets
Pas toujours facile pour récupérer ses billets avant de faire la visite. Manque d’information précise à ce sujet
Company error nonhelp
Company made an error on ticket dates and refused to change dates or refund, would avoid if possible
SCAM Alert
This app is not tied to museums . Charges extra fees and then tickets don’t download and you can’t get a refund. Total rip off.
Orchid Show
Beautiful experience , perfection . And the staff were awesome
Smooth process
Everything went according to plan and we had wonderful day at Keukenhof
Crazy Busy But They Were Hustling
Line was out the door but once through the initial line we had a great time. The bartenders worked their butts off to attend to people as fast as they could. Rainy day crowds had nothing on them. We ordered food and it was out in 15m.
