Scam
Terrible do not use bought tickets to Harry potter world tour that was surposed to pick us up in London but no coach was there at the time it said and the staff there had no idea
Not processing payment
I’ve tried using multiple forms of payment both in the app and on the website, with no success.
No Customer service
Not the first time I’ve used this app, but it is the last. I booked a full day directly from one venue’s website. I bought four tickets to a museum using this app. When my email confirmation arrived, tickets were for the wrong date.
Their customer service chat does not work properly, and did not display all of the text in the conversation. Obviously a problem with their App. The person who was supposed to be “helping me” said he was having trouble. And yet, they told me I must’ve booked the tickets wrong. They issued tickets for the wrong date and just took my money. I suggest you use GetYourGuide or book directly on attraction sites. v
I live in France. Epic customer service fail.
Their customer service chat does not work properly, and did not display all of the text in the conversation. Obviously a problem with their App. The person who was supposed to be “helping me” said he was having trouble. And yet, they told me I must’ve booked the tickets wrong. They issued tickets for the wrong date and just took my money. I suggest you use GetYourGuide or book directly on attraction sites. v
I live in France. Epic customer service fail.
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It’s a con!
This is a trick, don’t fall for it, they claim the website is the official website for the museum of Naples but it’s not. It’s just a link to their ticket agency. The site told me there were no tickets available today so I had to take a guided tour and pay more. It was a lie, there are plenty of tickets available at the door. It’s a dirty trick.
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How do I speak to someone about specific details of some trips? Questions about handicap access?
Very little info on walking ability/ age limits/ and more is left out
