Do not use
I placed an order and this stupid app would not let me get the code needed, I was charged and had to file a claim through my bank. Waste of time!!
Removed Map
Every time I opened the app, I would press on the maps to see Toast restaurants around me. They had a map in the left corner of the Home Screen to find restaurants. As of today, they removed this feature leaving no real way to search for restaurants than aren’t force fed to you on the Home Screen. One cannot see a quick view of restaurants around them any longer. Additionally, their own ai customer service isn’t even aware of this change and all Toast marketing material still displays clear button for map view as well. Quite literally every single other food delivery company provides this feature, even overseas. I genuinely cannot understand why this decision was made unless it was to deliberately distance themselves from market competition by delivering a genuinely worse product than it used to be less than one week ago.
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No help
This app started with promise but as of late I have sent multiple messages and no one ever reaches back out.
Doesn’t work
Please fix this app. It freezes every time and rebooting it does nothing.
No support
If you have an issue with an order there is no recourse. You have to contact the restaurant yourself. Every other app allows you to handle the issue with an order in the app. Big miss there.
Customer support service
Honestly, the lack of integrity with the company it doesn’t do anything about drivers disrespecting you or threatening to throw out your food because they can’t find. And will transfer between eight different members before closing the email out. Ifyou’re thinking using this use something different!!!
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Freezing app
The app keeps freezing up even after updating to the latest version version.
Not reliable
Doesn’t seem to work properly or regularly when I’ve attempted to use the app or the site.
App crashes upon opinion
Trying to set up for a store I go to and the app is just crashing as it loads. I don’t have an old phone either.
Missing important feature
App has not feature to let you upload a picture of your receipt to get rewards
I think they send your number to EVERYONE AKA SCAMMERS
I signed up yesterday. I own a company phone. Ever since I signed up to “ make it easier to feed the guys” I have been getting tons of calls by scammers. Today alone I have over 20 calls. DO NOT DOWNLOAD JUST USE THE RESTAURANTS ONLINE OPTIONS.
Worst food app ever don’t even waste your time!!!
Don’t get me started on how they let some restaurants charge $100 delivery fees, the restaurants on here sucks, throw the whole app away please!!!!
Fix your customer service
My order was wrong. Never heard back from customer service after trying to reach them twice.
Late order
I placed an order and it was 30 minutes late; I messaged via chat several times, but it was impossible to get a resolution. I had to call the restaurant to fix the problem—apparently, it was a system error. The app is completely useless
Antiseptic Company
They have listed all type of cuisine with the exception of Kosher food.
If you are Jewish do not use this company.
If you are Jewish do not use this company.
App is useless
App is not working. Crashes as soon as it launches. Says it is compatible with my iPhone OS, but is unusable. Removed and reinstalled and still not working.
No Customer Support
They let you place orders when the restaurant is not open. They tell you to talk to the restaurant about refunds when Toast charges the credit card.
Update didn’t fix anything
Since the update I cannot get into my account. I keep getting an error code and cannot make my reservations like I typically do. I am beyond upset by this!!!
Easy to accidentally order with no way to cancel
I downloaded the app after not using it for years because I would be back in town soon and planned to order at a restaurant that uses it. I was looking at the menu and my old orders and somehow accidentally pressed “place order.” There is no “are you sure?” Or double click method to avoid accidents. There is no cancel option. When you select cancel, it has you call the restaurant and the restaurant doesn’t answer. I went to message the restaurant to n Facebook and see that I did the exact same thing four years ago. “Place order” taking up the entire bottom row of the screen is the problem + no way to cancel.
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Don’t like all in one place.
I don’t like this idea some restaurants are using to keep all my logins in one place. I prefer separate apps so that I can manage places and credit cards independently. This thing is a mess.
