Waste of money
Fraudulent- not at all what they advertised. Do not book through this app or site!
Poor Quality Tour and Scummy Business Practices
The tour itself is nothing special. I’ve been on tours- in NYC and other cities- where the narration was more involved and the sights went beyond the ‘typical’ ones.
The agents are persistent and will say anything to make a sale. For example, my parents were sold a ticket for a tour to Brooklyn that they then said was cancelled. When we asked for a refund, the option is to call the support number which directs you to an online form. Horrible way of doing business.
The agents are persistent and will say anything to make a sale. For example, my parents were sold a ticket for a tour to Brooklyn that they then said was cancelled. When we asked for a refund, the option is to call the support number which directs you to an online form. Horrible way of doing business.
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Cute Tea Experience
Went with a friend and we had a good experience with the company. We got the petite menu was the perfect amount of food to eat. The employees were nice and friendly (was a little slow getting the tea, but only had one person serving it). The tour guide had very great voice. The cleanliness was good you could see out the windows perfectly fine. Just a reminder that this is a tour bus company if you want high tea go to somewhere like the London house
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Horrible App
This company is just awful- ZERO customer service and communication. Experience was meh at best. Don’t waste your money.
We lucky few
My band group was set up to use this bus company for our tour. We waited an hour and a half at a bus stop just to find out we were at a stop they barely visited. Fine, we’ll go to the starting stop. We get there and we can’t get on the empty seats because they have to be open for people at the next stops. So my group (7 out of the 150 of us total) said screw it and just walked the city. It was much more fun than any bus trip could’ve been. In a stroke of fortune the buses were so delayed that my group was the only one to arrive at our next destination on time because we simply walked. So overall, don’t use Topview. Just use Big bus or walk like we did.
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