Company deserves 1 star, whatever on the app
I had reserved a tour which apparently didn’t go all the way through their system. I showed up to the property to realize I never received instructions and called support and they had no record of my booking despite me getting the confirmation screen. I then booked again and same thing. Was instructed to book thru the app and that gave me an actual appointment but now here I am having to sit around until the later start time. This was supposed to be a convenience and here I am after a day of work, inconvenienced.
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Terrible app.
Awful face-reading technology and no real time tech support.
Unusable app
Did not work - looks built out but the basic functionality (I.e get in front door) does not work. Routes you to AI voice with any questions.
Never works
Don’t not use self guided tour. It never works and there no live support. You call them, poke multiple numbers and went straight to voice mailing we drove 1 hour get here and they key box says connection issue not working. So not way to get the key, no one can help we trying 20 mins in 100 degrees weather. Nothing can fix this. We left with nothing.
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THE WORST
This app never ever loads. Usually can’t even log in and if you get past that certainly can’t book a tour. It just crashes the whole time or freezes. This is for multiple different apartments on multiple different days on multiple different phones. All said they have nothing but problems with this app. Not even worth your time and frustration.
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