Needs Apple Watch Support
Issue fixed
Very Limited
This app is amazing
LS Fit- Luke Symonds
Constant Upselling
Unusable: Buggy. 1st time my PT used this
Downloaded today. Working from my Mac using latest version Tahoe. Hangs up after the first video prescribed by my PT. Plays it but doesn’t let me return to list. Screen is tiny as tho mirroring a phone. Can see a timer peeking out from home window (I presume) in upper R corner but can’t click out of video window to reach it. Have to close the app each time I want to go to the next vid. The videos didn’t save properly. The exact same vid shows up under the “Prep” category for each exercise. Same with the “Strength/Power” section. Have let her know. Also had bugs at create account screen which didn’t show captcha at first. Rebooted app and found it but then it still hung up 3 times (had to close app each time). At one point I could see some backend verbiage at bottom peaking out from some other unknown window. Very strange.
Response from developer
Hi there Thank you for the detailed feedback. I am incredibly sorry for this frustrating experience, especially when you are trying to follow important PT-prescribed exercises. Please reach out to our customer support team directly at support@trainheroic.com so we can look at your account details, gather more information about your Mac setup, and help get this sorted out for you. We appreciate your patience and hope to get this resolved for you quickly. Best regards,
Slow
Great!
Response from developer
Hi there, Thanks for leaving a review and sharing your feedback. I have logged your thoughts and opinions to share with the team. It would be great to be able to tell the software what days are rest and work days and the program to then be placed in the calendar around your personal schedule. If you have any further feedback or questions, be sure to reach out to us at support@trainheroic.com.
Just awful
Most frustrating is that if you miss a session it messes up the schedule of your entire program. Sure, you can move a single session, but what I am sick for a week?! Other apps just push the plan back keeping the order of sessions. Not this app! Sessions stay on the day they were originally scheduled whether you completed them or not. Now I’ve got week 1 sessions mixed in with week 5. It’s a mess.
And there doesn’t seem to be a way to get an overview of the whole plan.
I get that coaches like an easy way to deliver plans, but as an end user this is utter trash. Can’t wait to finish my program and never come back.
