Rubbish
Honestly - this is a total joke. I booked through booking.com, then this rubbish management company got in contact, they had to change the booking as the original apartment was double booked…….seemed so dodgy so I contacted booking.com who refunded me.
I then made a new booking and it turned out again to be managed by this rubbish company, and again there was a problem with the property and they have to offer me an alternative (red flags again).
Then they make you download an app which is in Indonesian and makes zero sense. They now want me to upload my ID and pay a deposit through and app that isn’t even in English…..
Beware
I then made a new booking and it turned out again to be managed by this rubbish company, and again there was a problem with the property and they have to offer me an alternative (red flags again).
Then they make you download an app which is in Indonesian and makes zero sense. They now want me to upload my ID and pay a deposit through and app that isn’t even in English…..
Beware
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DO NOT USE THEM
They didn’t refund me. They claimed interest and huge penalty on the electric bill that comes after the departure. 2% per day and huge penalty. How could I know?
They charge you for all repairs and all breaks and after 24 hours. So the fridge after 1 day. You broke it. The windows were not fully closed and after 6 months which was my stay, NEVER repaired. Their tech come and forget a screw so they will back in an hour and never show up and you have to make a new appointment that could take 2 weeks sometimes more. DO NOT rent from them.
They charge you for all repairs and all breaks and after 24 hours. So the fridge after 1 day. You broke it. The windows were not fully closed and after 6 months which was my stay, NEVER repaired. Their tech come and forget a screw so they will back in an hour and never show up and you have to make a new appointment that could take 2 weeks sometimes more. DO NOT rent from them.
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bad service
such a bad platform . hard to check in. had to wait hours to check in. no standby staffs. trash apps and platform
Steer clear of Travelio
Travelio isn’t a travel service; it’s a TRAP. They utilize high-pressure tactics to get you to commit, but once you’ve anchored your money with them, the "Oops" cycle begins. You’ll be met with a series of moving requirements —mandatory app downloads and scheduled calls—that feel more like a performance than a booking process. Because everything is strictly non-refundable, they have zero incentive to actually help you once they’ve hit their quota. They also have so many disjointed teams so you’ll be sent to teams after teams like a ping pong ball. They count on you being too exhausted to fight for your money back. Don’t give them the satisfaction.
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Pengembalian Deposit
Terimakasih CS Iska sudah membantu saya dalam percepatan proses pengembalian Deposit sewa kamar per bulan. Semoga sukses selalu.
