Support and app is worse
Trexity does not value its drivers. My account was suspended without a proper explanation, despite my efforts to complete deliveries and follow instructions. When drivers raise concerns about unfair pay, excessive return distances, or delivery-related issues, those concerns seem to be dismissed. The company appears more focused on getting routes completed than on treating drivers fairly.
A platform that relies on drivers should listen to their concerns, communicate transparently, and investigate issues fairly before taking action. My experience has been disappointing, and I would not recommend driving for Trexity based on how I was treated.
A platform that relies on drivers should listen to their concerns, communicate transparently, and investigate issues fairly before taking action. My experience has been disappointing, and I would not recommend driving for Trexity based on how I was treated.
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Scammers.
Beware of them! They steal your data and sells to third parties. If you want to waste your time then do it! And the app is full of bugs! Also their support system is trash!
Garbage
They are absolute garbage! With optimizing the delivery route. The pay is even worse. I had to drive over 250km to get $120 the gas prices are crazy right now about $2/ ltr. The pick up locations are usually 20-30 min away and the last drop off for the route about an hour or two away from your start location. Both of these commute are unpaid.
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Bad review
This Application was garbage long km less money without no contact location bad serice they don't look down the driver complaining.
They don't good admistration impossible distance or kilometres again absolutely it's an fair I will recommend the canadian government to close this app as soon as possible.
They don't good admistration impossible distance or kilometres again absolutely it's an fair I will recommend the canadian government to close this app as soon as possible.
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Deactivated my account for no reason
POV : DELETING THIS APP, NOT RECOMMENDED
They ask for retraining, i booked a session and no body show up on there side and they call it its my fault. They care only about merchants and customers, they don’t care about delivery partners like us… always take action whatever they said, our voice not matter at all. When you are off delivery routes, their support is very bad. Trexity is not same anymore and whoever managing , doing a poor job.
They ask for retraining, i booked a session and no body show up on there side and they call it its my fault. They care only about merchants and customers, they don’t care about delivery partners like us… always take action whatever they said, our voice not matter at all. When you are off delivery routes, their support is very bad. Trexity is not same anymore and whoever managing , doing a poor job.
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Worst
Worst service ever
Payments and Customer Support
Trexity payments are so low. So long distances. Very bad customer service.
Worst orders worst pay rate
Drop offs and pickup are very far and pay per order is extremely low
Trexity isn’t gig work — it’s a time sink disguised as an app
I’ve used it on-and-off for a year when I’m desperate for cash, and it fails in every way that matters:
• Work is inconsistent
• Routes are a click-speed lottery because there are way too many drivers
• Pay is brutal once you account for fuel, distance, and unpaid waiting
• Deliveries can be absurd (holiday mall drops, multi-floor navigation, heavy packages, parking chaos)
• Policies are punitive and one-sided
My last delivery: over an hour of driving for $30, then a second-floor mall drop on a Friday night in peak holiday season. I spent 30 minutes trying to locate the store because the contact number provided wasn’t even connected, meaning I had no way to reach the recipient. I left frustrated — and the next day Trexity deducted the $30 and permanently suspended my account for “unprofessional handling.”
So let me get this straight: the app can send you into impossible situations for bargain-basement pay, give you bad info, offer no real support, and then take the money back and delete your account.
Another driver summed it up perfectly: sub-$17/hour routes, huge distances (200km for $90 / 7 hours), delayed payments, cancellations without notice, long pickup waits, penalties for canceling, and GPS/destination problems. That matches what I’ve experienced.
If you’re a driver: don’t waste your time. If you’re a customer/business: this model guarantees burned-out drivers and bad service.
• Work is inconsistent
• Routes are a click-speed lottery because there are way too many drivers
• Pay is brutal once you account for fuel, distance, and unpaid waiting
• Deliveries can be absurd (holiday mall drops, multi-floor navigation, heavy packages, parking chaos)
• Policies are punitive and one-sided
My last delivery: over an hour of driving for $30, then a second-floor mall drop on a Friday night in peak holiday season. I spent 30 minutes trying to locate the store because the contact number provided wasn’t even connected, meaning I had no way to reach the recipient. I left frustrated — and the next day Trexity deducted the $30 and permanently suspended my account for “unprofessional handling.”
So let me get this straight: the app can send you into impossible situations for bargain-basement pay, give you bad info, offer no real support, and then take the money back and delete your account.
Another driver summed it up perfectly: sub-$17/hour routes, huge distances (200km for $90 / 7 hours), delayed payments, cancellations without notice, long pickup waits, penalties for canceling, and GPS/destination problems. That matches what I’ve experienced.
If you’re a driver: don’t waste your time. If you’re a customer/business: this model guarantees burned-out drivers and bad service.
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TERRIBLE SCAM
Stay away drivers . They will make you work like a dog for your gas money that’s all . Give it a try and you will just waste your day!! Mark my word . I’ve been looking at the orders for the Past 2 years and they keep getting worse . No support !! Very heavy boxes !! Unclear directions and overall a GREEDY COMPANY
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The worst ever
Bad app, don't waste your time working for it
Low pay, unreasonable and not worth the effort.
They literally want you to deliver for them for free—very long distances for very low pay. Imagine offering just $40 for 130 km completely not worth it
Trexity — A Fraudulent Company You Cannot Trust
Trexity is a company that cannot be trusted. It systematically deceives the very people who work for it, breaks its promises, and treats its workers with complete disrespect.
Workers are promised bonuses and fair pay, but once the job is done, those rewards simply disappear. Accounts are blocked without explanation, and earned money is delayed or not paid at all. These are not isolated incidents — this is Trexity’s business model, built on lies and manipulation.
Trexity profits off the people who do the real work every day, keeping the business alive, while giving them nothing but deceit in return. This is not just dishonest — this is outright fraud.
I urge everyone: do not trust Trexity. Do not believe their promises, do not fall for their so-called “bonuses” and “opportunities.” Behind the pretty words is a company that steals from its workers and destroys its own reputation.
Trexity must understand: the truth always comes out. And I will do everything I can to make sure people know how this company really treats its workers.
Workers are promised bonuses and fair pay, but once the job is done, those rewards simply disappear. Accounts are blocked without explanation, and earned money is delayed or not paid at all. These are not isolated incidents — this is Trexity’s business model, built on lies and manipulation.
Trexity profits off the people who do the real work every day, keeping the business alive, while giving them nothing but deceit in return. This is not just dishonest — this is outright fraud.
I urge everyone: do not trust Trexity. Do not believe their promises, do not fall for their so-called “bonuses” and “opportunities.” Behind the pretty words is a company that steals from its workers and destroys its own reputation.
Trexity must understand: the truth always comes out. And I will do everything I can to make sure people know how this company really treats its workers.
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Worst management
I have applied the position in calgary two years ago, they still doesn’t give any update. And if we email them about this will get one single reply that is AI generated and this company is waste and doesn’t care about employees
Careless
They don’t care about their drivers
Number one delivery company
Perfect on Time
No earning opportunity
This is so stupid like only few drivers keep taking the shift and literally they don’t need new drivers bcz for rest of the trip its like 100km 50$ who does that
Distance / No Pay
You end up driving long distances for deliveries, but the pay is barely enough to cover gas. (Like you are doing free delivery )
Fraud
This app totally fraud please don’t use this app everyone because you work on this app and his not gave your amount and not responding any help 🙏🏽
App not working
I keep trying to accept deliveries and they disappear one second after it appears. How is this possible?
