Poor customer service and a shotty product
This device worked well for 3 months then stopped tracking. We replaced the battery with the exact battery that was in the device and it continued to not track. Every so often when we resync the device manually it downloads some of the data, but it is not accurate. I have been talking with customer service about my issues and they keep saying the exact same thing, it’s the battery, I have the wrong battery, even though I have told them I replaced the battery with the exact battery they keep suggesting I try.
Poor customer service and a shotty product apparently.
Poor customer service and a shotty product apparently.
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Idea is good
But the accuracy is eh and can we please get badges that kids would like not world pulses day. They won’t care about that stuff. How about some fund stuff. Like baseball or race cars or baby dolls. Or have it specific for each child by answering questions to figure out what they would want to work for.
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OMG!!!!!!!
This app has been a game changer for my daughter, she WANTS to brush her teeth now and she is soooo good about it. Genuinely the best app ever for kids who don’t like to brush their teeth or they lie about it DO RECOMMEND
Unimpressed
I’ve brushed my sons teeth the last 3 days and it’s recorded 1 brush. Waste of money!
Doesn’t sync properly
Two months since getting the trackers, I noticed that they were not syncing properly with my phone. After countless back-and-forth with customer service with me requesting a refund with me sending back the devices, I still don’t have a resolution. I plan to reach out to my visa credit card company to see if they can help since the product technically is under warranty, but they are not acknowledging the faulty syncing.
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