TRYKE User Reviews
Customer Experience
~ Based on 52 written reviews from the US App Store.
What users say
Summarized from real user reviews of TRYKE. Based on 134 reviews and a 4.5/5 average, it highlights the 20 positives and 39 negatives reviewers mention most about this Travel app.
Positive things
- 👍Great experience overall
- 👍Easy to use for beginners
- 👍Saves energy
- 👍Fun ride
- 👍Good for slow rides
- 👍Responsive customer service
- 👍Convenient locations
- 👍Sturdy and easy to navigate scooters
- 👍Powerful electric bikes
- 👍Smooth registration process
- 👍Easy to use app
- 👍Polite and responsive customer service
- 👍Efficient customer service
- 👍Great customer service
- 👍Fast response from help center
- 👍Enjoyable ride
- 👍Value for money
- 👍Very fast
- 👍Comfortable ride
- 👍Nice experience
Negative things
- 🐛Uneven pathways
- 🐛Uncomfortable rising
- 🐛Loose parts and noisy
- 🐛Inconvenient top-up system
- 🐛Refund policy issues
- 🐛Minimum top-up amount
- 🐛High penalties for parking
- 🐛Scooters concentrated in one area
- 🐛App issues with locking/unlocking
- 🐛Timing keeps ongoing after locking
- 🐛Broken bikes, hard to use
- 🐛High prices
- 🐛Lock malfunction
- 🐛Extra charges due to lock malfunction
- 🐛Time consuming and inconvenient
- 🐛Increased prices
- 🐛Minimum credit requirement
- 🐛Extra charges applied due to waiting
- 🐛Cannot get refund for remaining balance
- 🐛High charges for parking violations
- 🐛App not user friendly
- 🐛Double charged for riding pass
- 🐛No e-wallet option for top-up
- 🐛Credit card input limited
- 🐛App continues charging after pass ends
- 🐛Customer service not responding
- 🐛Racism and discrimination
- 🐛Drained scooter batteries
- 🐛Useless bike, drains card
- 🐛Lagging app
- 🐛Overpaid for no ride
- 🐛App not syncing with GPS
- 🐛Not recognizing pit stop locations
- 🐛Difficulty stopping service
- 🐛Card not working despite balance
- 🐛Charged for rides not taken
- 🐛Scooters out of order
- 🐛App is buggy and freezes
- 🐛Cannot register credit/debit card
Is TRYKE Safe?
TRYKE appears safe based on user ratings. AppsHunter Safety Score for TRYKE is 88/100.
This assessment is based on 134 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 119 App Store ratings for TRYKE.
Is TRYKE Legit?
TRYKE appears to be a legitimate app. AppsHunter Legitimacy Score for TRYKE is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The pRhway is very not even and rising is not comfortable
Loosen parts and it’s noisy
Save Energy
what an experience!! great for newbie as the bike quite heavy and it will not easily fall
Nice, easy scooter
Disappointed. The system need some improvement, it is very inconvenient for the customer to always reload 20 ringgit every time we want to ride it even we still have a lot of balance. We asked for refund also since we wont use it anymore however they don’t refund exactly the same amount as they stated (they refunded lesser amount, like only 40% from your balance). Won’t recommend anyone to try it, wasn’t worth any penny.
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It was fun at first, but get worse later when you want to ride for a certain time then you need to have minimum RM20 credits in the app, okay that’s fine.. I had RM19, i wanted to top-up and make it RM20, and guess what? minimum amount to top-up is RM10. Why do you even to put these minimum amount? ruined the experience.
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Hi
For not parking in the parking spot. Other company do not charge these too much amount. And the warning is so small that I don't understand.
Sesuai utk slow ride
Heloo i live in edusphere besides uoc.. i really love to use the scooter with my girlfriend.. however it was really frustrating since all of the scooters were in MMU!!.. even their entrance is forbidden zone.. i dont know how they manage to bring the scooter inside.. please fix this.. i also want to use the scooter.. freakin selfish mmu students .. buy ur own scooter la dey dont make public transport like ur father bought it for u la!
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Very good and enjoyed
Great experience
Dddd
I tried using this app and i got a broke bike that is hard to used, the pedal is hard to pedal . I will never used this app & the bike again . And for the ones who want to try it i suggest don’t used this app !!!!!
Very nice but the price too high…1 hour Rm15 to Rm20 is ok…anyway nice…
I ended up had to pay more due to lock malfunction. I’ve locked the bike but it’s not detected and the lock stucked causing the timer to go on and on taking my money away.
I am never using tryke again. Its a headache and an inconvenience. And that’s what i will be recommending to everyone i know. Also they increased prices for no reason.
Bicyle the best…comfort
Why need to minimum credit is RM20
