Was a great gig app until the new Uber Eats Pro and Planner ruined it
This review is for Uber eats. This was the best gig app out of all of them where I live right up until June of this year when Uber started messing with the app. In the span of only a couple months, they have introduced a new Uber Eats Pro tier rewards program where the requirements are extremely hard to meet, and if you can't at least hit the Gold rank, then you can't go online for 90% of the day anymore as a Green driver.
Also, they introduced the Planner, which is a scheduler, and claim that it would give us more freedom and flexibility to work whenever we want, while we already had that before back when we had the ability to go online and offline whatever we wanted, whereas with the new planner thing, you can't get any reserved times at all unless you are Gold rank and up.
Also, to make it even worse, they recently removed the pause button which means that you have to choose between going offline and possibly being removed from four hours of your schedule, or staying online and having your acceptance rate dwindle all because you just had to take a break or go to the bathroom or something, but you can't pause it. Uber took what used to be the best gig app out there, and turned it into the one that has the worst experience for the drivers. And as if all that wasn't bad enough, they also drastically shortened how much time that we have to pick up and drop off orders to times that are so short that it's almost impossible to be on time unless you speed and drive like a maniac, yet at the same time, they also introduced a new feature that tracks our driving, speeding, turning, etc.. And it even tracks when you grab or touch your phone, even though we have to use our phone while working obviously!
And, as if that wasn't bad enough, they also claim that your on time rating will not be affected by delays/waits at restaurants or customer drop offs, but it still counts against you every time even if it's not your fault. So if the restaurant does not have the food ready, then you take a hit to your on time rating even though it's the restaurant's fault, and they only give you like five minutes to shop even if it's a big shopping order, so you're automatically guaranteed gonna take a hit to your on time rating every time that you take a shopping order, even though they claim that none of that is supposed to count against you! And your on time rating determines if you can even work at all, so this is an extremely big flaw in the system!
If they were to revert all of these awful changes and make it back to how the app used to be, then this app would get five stars from me, but with all of these awful changes lately, it gets one star from me because they have totally ruined Uber Eats in the Bay Area.
Also, they introduced the Planner, which is a scheduler, and claim that it would give us more freedom and flexibility to work whenever we want, while we already had that before back when we had the ability to go online and offline whatever we wanted, whereas with the new planner thing, you can't get any reserved times at all unless you are Gold rank and up.
Also, to make it even worse, they recently removed the pause button which means that you have to choose between going offline and possibly being removed from four hours of your schedule, or staying online and having your acceptance rate dwindle all because you just had to take a break or go to the bathroom or something, but you can't pause it. Uber took what used to be the best gig app out there, and turned it into the one that has the worst experience for the drivers. And as if all that wasn't bad enough, they also drastically shortened how much time that we have to pick up and drop off orders to times that are so short that it's almost impossible to be on time unless you speed and drive like a maniac, yet at the same time, they also introduced a new feature that tracks our driving, speeding, turning, etc.. And it even tracks when you grab or touch your phone, even though we have to use our phone while working obviously!
And, as if that wasn't bad enough, they also claim that your on time rating will not be affected by delays/waits at restaurants or customer drop offs, but it still counts against you every time even if it's not your fault. So if the restaurant does not have the food ready, then you take a hit to your on time rating even though it's the restaurant's fault, and they only give you like five minutes to shop even if it's a big shopping order, so you're automatically guaranteed gonna take a hit to your on time rating every time that you take a shopping order, even though they claim that none of that is supposed to count against you! And your on time rating determines if you can even work at all, so this is an extremely big flaw in the system!
If they were to revert all of these awful changes and make it back to how the app used to be, then this app would get five stars from me, but with all of these awful changes lately, it gets one star from me because they have totally ruined Uber Eats in the Bay Area.
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Stealing money
I called in to get all the military orders taking off of my driving task. I was told they did so after waiting on the phone line for over an hour and being tossed around from person to person everytime someone got on the line. I received an order for $15.05 so I took it. I couldn’t complete the order after I got turned around from the military base. I pulled over on the highway to call it in. Only for the woman to tell me I will get partial pay in 3 hours for an order that took over 30 minutes to try to complete. I called in after my three hours since my money was not on my account only for the next person on the line to tell me that I am NOT getting paid because I didnt complete the order.
I asked to speak to the manager and they told me that will take 6-12 hours.
They don’t do their job properly and bs u along the way.
Please be advised that the good comments and ratings are false. Don’t work for them. They’re NOT TRUST WORTHY. Most of these driver apps are the same. Know your worth and carry on.
I asked to speak to the manager and they told me that will take 6-12 hours.
They don’t do their job properly and bs u along the way.
Please be advised that the good comments and ratings are false. Don’t work for them. They’re NOT TRUST WORTHY. Most of these driver apps are the same. Know your worth and carry on.
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Driver
Not worth it any guys! You need consider something else, trust me!
Pls pls pls pls
Please bring back the pause button. While we are trying to deliver an order, new orders keep coming in nonstop, which makes it very difficult to complete the current delivery.
Please either bring back the pause button or move the “Accept” button farther away so we don’t accidentally accept new orders while trying to finish the order we already have.
We need to be able to complete the current delivery without constantly receiving or accidentally accepting new orders. Please fix this issue.
Please either bring back the pause button or move the “Accept” button farther away so we don’t accidentally accept new orders while trying to finish the order we already have.
We need to be able to complete the current delivery without constantly receiving or accidentally accepting new orders. Please fix this issue.
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No good
They blocked me for not carrying food to the sick in the ward hospital
