バグで高額請求される - Please be aware of a critical bug.
致命的なバグがあるので注意してください。ホノルルでUber乗車中にクレジットカードを切り替えて現地通過に変換したとろ超高額請求がきました。具体的には30ドル程度の乗車で80万円ほどの請求です。どうやらバグでExchage Rate (162円)くらいをかけて 30 * 162 ドル=4986ドル、80万円程度で計算してるようです。このレベルのバグがuberにあることに驚きと落胆を感じました。電話窓口がないのてリアルタイムな問い合わせができないことも旅行中には致命的でした。
While taking an Uber in Honolulu, I switched my payment to a different credit card and changed the billing currency to the local currency. Immediately afterward, I was charged an outrageous amount.
The fare was only about $40, but I was billed approximately $4981 (about ¥800,000)
It appears there is a bug in Uber’s currency conversion logic. Instead of charging $30, the system seems to have mistakenly multiplied the fare by the exchange rate (around 162 JPY/USD) while still treating the result as U.S. dollars, effectively calculating 30 × 162 = $4,860, which is roughly ¥800,000.
I was shocked and extremely disappointed that a company like Uber could have such a serious bug in its billing system.
To make matters worse, Uber does not provide a phone support line, so there was no way to get real-time assistance. That was especially frustrating and stressful while traveling abroad.
While taking an Uber in Honolulu, I switched my payment to a different credit card and changed the billing currency to the local currency. Immediately afterward, I was charged an outrageous amount.
The fare was only about $40, but I was billed approximately $4981 (about ¥800,000)
It appears there is a bug in Uber’s currency conversion logic. Instead of charging $30, the system seems to have mistakenly multiplied the fare by the exchange rate (around 162 JPY/USD) while still treating the result as U.S. dollars, effectively calculating 30 × 162 = $4,860, which is roughly ¥800,000.
I was shocked and extremely disappointed that a company like Uber could have such a serious bug in its billing system.
To make matters worse, Uber does not provide a phone support line, so there was no way to get real-time assistance. That was especially frustrating and stressful while traveling abroad.
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Excelente
El conductor llegó a tiempo fue muy amable y cortés extraordinario ser humano.
One of the worst apps
It takes 10-20 minutes before getting a car. Uber seems to have very little amount of drivers now. The app does not deliver drivers fast.
Great driver
Very patient as I was late and very good communication
Najib
He was very pleasant and helpful 5+ stars
No… Just NO!
I received countless offers to upgrade for a priority pick and the app says the ride will be there in 2 minutes. By the time a ride was found the app said the ride is 8 minutes away! Not the drivers fault. It’s the company’s scamming the passengers and drivers. Of course the driver doesn’t receive anything extra for the “priority” pickup… we received a wonderful driver. Warm and friendly but this company just scams both the driver and customer
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This version has problems
This version cannot install
Great Ride
Wow!! What a great ride to da airport. It was smooth and upbeat, thanks to my fabulous driver. Gr8t ride for sure. Try out the uber women driving women. Sorry guys.Doc Lanell’s recommendation is take one great ride to the airport with a Lady driver.
I hate uber & will never go with their company again
Every time i have an issue it almost never gets resolved, they make everything harder or worse when it comes to conflict resolution i do not like or support this company
Great driver !
Guillaume was friendly and very helpful. He even helped my husband carry our heavy luggage. Highly recommend this nice you g man !
Unreliable
I pre ordered a car service to the airport which was confirmed. They then cancelled and I missed my flight. This service is unreliable and unprofessional.
Great driver
He was early and very polite. Great driver would recommend.
Garbage as usual
New “AI powered” “help” system makes it impossible to cancel orders, which is just fantastic when you’ve been waiting three hours for some chicken fingers. I should have stuck to my guns and stayed away after Uber stole $40 from me by applying a discount in the app but charging the full amount. Worthless app. Worthless company.
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Great job Job
Very safe driver very clean vehicle excellent
Overly charge
Honestly, I feel bad for the workers cause they get paid the bare minimum and I get overly charged for a ride. That’s only three minutes away.
Wow!!!
So polite, nice, and amazing!!! Told us about local events and where he recommend us to go!!! Thanks !!
You know what it is
Tbh it’s nice and convenient at times. But yall be hoeing with prices
Gina
Gina was on time and very personable. Great experience.
Great
He was amazing and made it comfortable
Perfect
I had the most comfortable ride, Bill was a great driver.
