Total failure
Response from developer
We understand how frustrating it can be when the app isn’t working, Marianne. Our team would like the opportunity to assist with your concerns and get your app up and running again. To get started, please send us an email with these details to socialmedia@gm.com and “ATTN: Ultium PowerUP app/marianne nix” in the subject line. We hope to hear from you soon. ~Audrey
Total failure
Response from developer
Hello, Marianne. At this time, we kindly ask that you uninstall/reinstall your mobile app. This will ensure that you have the latest, most up-to-date version of the app installed. If this does not resolve your concerns, please email socialmedia@gm.com. We would be happy to look further into this on our end. ~Jordan
Won’t add to GMC app
Response from developer
We understand how frustrating it can be when the app is not operating as it should. As an initial troubleshooting step, please uninstall/reinstall your app. If you continue to have concerns after that, email us at socialmedia@gm.com with "ATTN: Ultium PowerUP APP/Chob" in the subject line so we can assist. ~Alyssa
Super basic
Response from developer
We appreciate your honest feedback regarding your app experience and have documented your sentiments for further review. If you have any additional questions or concerns, please feel free to email us at socialmedia@gm.com with “ATTN: UltiumPowerUP app/Jadenkc” in the subject line. We’re always happy to help. ~ Jack
Dumb charger and software
Response from developer
Thank you for sharing your thoughts regarding the charger and software interface. We appreciate your feedback and have documented your sentiments for further review. Should you have any additional questions or concerns, please feel free to reach out to us via email at socialmedia@gm.com, including “ATTN: Ultium PowerUP app/rgmichel” in the subject line. We’re always here to assist you. ~Charly
