App won’t open
After 2 years using the app, I click on app, opens for one second then closes. Unfortunately my last login I turned the output KW down. Now I need to turn back up and can’t. Not impressed with the app.
Works well enough
Doesn’t stand out on features but you can control the charger through the app.
Total failure
Yeah I reinstalled it still crashes on start
Total failure
App crashes on start
Response from developer
Hello, Marianne. At this time, we kindly ask that you uninstall/reinstall your mobile app. This will ensure that you have the latest, most up-to-date version of the app installed. If this does not resolve your concerns, please email socialmedia@gm.com. We would be happy to look further into this on our end. ~Jordan
Won’t add to GMC app
Charger is installed and paired with the Ultium app. But when you attempt to add it to the MyGMC app, it tells you to add with the Ultium app and you’re stuck in a loop.
Super basic
The app only has 2 features. Brightness adjustment for charger lights and adjustments to power output to vehicle.
Dumb charger and software
Needs to interface and report to other software and hardware to allow control of charging and to report data
Pretty blah app
For the price of the Ultium Level 2 charger, I expected it to be more than just a “dumb” charger. There’s no stats, no how much electricity was used, no start/stop time. Nothing. The charger is even hooked up to my WiFi and gets great signal but not even sure what’s the point of it even using WiFi if it doesn’t tell me anything. It seems it’s just for GM purposes only. I hope that there’s a way that GM could do an update over WiFi to gives us some sort of functionality and stats.
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App is awful
I am going to have to agree with the other reviewers that this app is only good for setting up the charger. Even the connection to the vehicle apps tell you nothing except that the vehicle is charging and when it will stop. No stats on electricity usage or anything else that will help you to manage the cost of your EV lifestyle. The planning tools are there but are not simple and user friendly. This is a miss on what could be a very efficient linkage between vehicle, charger and human.
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Great Charger, Useless App – Did GM Forget to Hire Developers?
The Ultium PowerUp+ charger delivers solid speed, no complaints there. But the app? It’s basically vaporware with a login screen. It asks you to connect to WiFi to avoid re-pairing—then makes you re-pair every single time you open it. That’s not a bug. That’s a failure of basic product management.
Functionality is laughable. You can adjust the electrical current output, and… that’s it. No charge speed. No session tracking. No kWh used. No scheduling. No smart integrations. For a company selling six-figure EVs, this bare-minimum software experience is borderline insulting.
There’s so much potential here—GM just needs to stop phoning it in and actually assign some real developers to this thing. Right now, this feels less like “Ultium PowerUp+” and more like “Beta Access to a Science Fair Project.”
Functionality is laughable. You can adjust the electrical current output, and… that’s it. No charge speed. No session tracking. No kWh used. No scheduling. No smart integrations. For a company selling six-figure EVs, this bare-minimum software experience is borderline insulting.
There’s so much potential here—GM just needs to stop phoning it in and actually assign some real developers to this thing. Right now, this feels less like “Ultium PowerUp+” and more like “Beta Access to a Science Fair Project.”
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Useless, can’t setup charger
App just crashes, tried on 2 phones. Unable to setup charger and charge my vehicle leaving me stranded. GM supports suggestion was to get vehicle towed to another charger. What a joke.
Why pairing every time ??
May I know why every time I open the app it forces me to pair again?
I thought the app will open on charging settings!
Why do I have to change settings every time instead of saving it?
I thought the app will open on charging settings!
Why do I have to change settings every time instead of saving it?
Please upgrade or solve the problems this app is completely garbage it’s not working
Please upgrade or solve the problems this app is completely garbage it’s not working added ultium power up many times but after completing every single attempt it’s ask to connect over again
Useless
Why this app exists? Does nothing and you have to set up the app every time you get in the app. This makes GM look bad!
What good is this app?
I love my charger . I paid great money to have an app that actually tracked stats .
With this app it does nothing.
Cheaper chargers have apps that show you how long you’ve charged and the stats to everything. With this app GM is dropping the ball.
Once the app is updated and user friend I will revise my review but until then this is a 1 star for the app . 5 star for charger .
With this app it does nothing.
Cheaper chargers have apps that show you how long you’ve charged and the stats to everything. With this app GM is dropping the ball.
Once the app is updated and user friend I will revise my review but until then this is a 1 star for the app . 5 star for charger .
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What is this?
There is not really anything in this app. It doesn’t remember your charger, connecting it to WiFi does absolutely nothing. Doesn’t give details on if it’s working.
Worthless
This app does absolutely nothing. What is the purpose of even connecting the charger to wifi when it doesn’t give you any information about what’s going on? Literally nothing and worthless.
Will not connect any longer
Used to connect. Will not find charger. Deleted app, reinstalled, checked bluetooth, wi fi, restarted phone, tried a different phone, just does not work.
First time user
I’m having issues to open the app, it just blink and close once I open it.
The most basic of basic
The app lets you adjust the charge rate. That is literally it. Nothing else.
