UniSuper Reviews: Is It Legit?

Customer Experience

Positive experience66.7% of reviews
Neutral5.6% of reviews
Negative experience27.8% of reviews

~ Based on 90 written reviews from the US App Store.

What users say about UniSuper

Is UniSuper Safe?

UniSuper appears safe based on user ratings. AppsHunter Safety Score for UniSuper is 90/100.

This assessment is based on 53 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.1% of ratings point to a safe experience
1.9% of ratings suggest some concerns
0.0% of ratings point to a risky experience

~ Based on 53 App Store ratings for UniSuper.

Is UniSuper Legit?

UniSuper appears legitimate, with a few gaps. AppsHunter Legitimacy Score for UniSuper is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Works like it says on the box

Does as you’d expect it to - can track balance, make investment switches, message the support centre etc - breaks out to the website for some information such as investment option information, so on a purist scale - loses a point or two for the UX - but overall - it works well

Response from developer

Thanks for your review! We're glad to hear the app is helping you manage your account, switch investments and connect with our Member Services team. We appreciate your feedback on being redirected to the website for some information. The UniSuper App is designed primarily for on the go activities such as checking balances, viewing investment performance and completing common self service tasks. For more detailed information and complex account management activities, our Member Online portal provides a broader experience that's often better suited to a larger screen. Thanks again for your feedback as we continue to improve the experience for our members. - UniSuper App Team

Excellent super app

Always there for me whenever I want a quick look at my balance or whether i need to change investments.

Response from developer

Thank you for your review, Holden315. We're pleased to hear the app makes it easy for you to quickly check your balance and stay informed about your investment options whenever you need to. It's great to know the app is supporting you in managing your super with confidence. - UniSuper App team.

Uni is super

Very easy to use. I particularly like the immediate balance and monthly graph on opening the app.

Easy access

Quick access to the app and safe

Love this app!

Easy to use!

Good informative

Good

Unconscienable

UniSuper continues to refuse funds generated overseas forcing me to pay administration on two different super funds. These funds are $AU and UniSuper should not be treating them differently. Very poor business practice.

Simple and easy

Good for checking balances and details

Informative

I like the Ap as it gives current data and an
easy to follow history

Nice interface; room for improvement

The design of the app is very clean and intuitive. Enjoy the presentation of my super account. Wish I could eventually change investment allocation on the app itself rather than being redirected to web browser.

Response from developer

Hi, thanks for the great feedback. We’re glad to hear you’re enjoying the clean, intuitive design and how your super account is presented in the app. We appreciate your suggestion around managing investment allocations directly in the app and have shared this with our team for consideration. –UniSuper App team

Love this app

Great company

Dark mode app icon & LG

Love the functionality of this app, but I’m leaving a 1-star review for now as a bit of a nudge to get a dark mode icon and Liquid Glass support implemented. It’s a great tool, but the icon really sticks out on a dark home screen and breaks the clean, standardized look I’m trying to keep across my phone. I’d love to see it updated with those modern UI touches so it blends in better with the rest of my setup. I’ll be the first to update this to 5 stars once it’s looking a bit more current!
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Response from developer

Hi Alexx0005, thank you for your feedback! We truly appreciate your suggestion for a dark mode icon. We're always looking for ways to improve the user experience, and we'll definitely keep this in mind for future updates. Stay tuned, and we hope to bring more exciting features soon! - UniSuper App team.

New to the Ap

Hi I’m finding it hard to see how my super is proportioned. Where do I find this information?

Login interface - Doesn’t work

The login site is missing the word in front “member.”

Really bad app

Constantly fails to connect saying I am not connected to the internet YET i then connect through the website

The Uni Super App is 100% Certified Fresh

If I wasn’t with uni super, I would literally change funds based on the UX of the app. I genuinely feel like my retirement savings are better off because it’s an app I want to use.

Response from developer

Hi there, Thanks for the positive feedback! It’s great to hear that you enjoy taking control of your super through the app. We’re always working to improve the app, so if you ever have any suggestions or need help, we’d love to hear from you – UniSuper App team.

Feel secure

Been with UniSuper for a long time since working in the University system and have always felt secure with good returns on investment and since retirement the flexi pension suits my needs perfectly.

Response from developer

Hi Nickola, it’s great to hear that you feel secure with us, your positive feedback means a lot! We’re always working to improve the app, so if you ever have any suggestions or need help, we’d love to hear from you – UniSuper App team.

Dark mode app icon!!

I’ve been using this app for a while and the core features work well, but the interface is starting to feel outdated compared to the rest of the OS. It really needs to be updated with Liquid Glass support and a DARK MODE APP ICON!! It’s nearly 2026 people…

Right now, the app feels flat and disconnected from the system's modern aesthetic. Adopting Liquid Glass would add that necessary depth and translucency, making the experience much more immersive and visually consistent with other premium apps. It’s a 5-star utility trapped in a legacy design. Hoping to see this addressed in the next update!
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Won’t stay open

I can’t get the App to work on my phone… go through the entire setup through to fingerprint verification and then while I can see the App starting to load the whole App shuts down.
Very frustrating…
I have the correct iOS system and have tried deleting the App and starting again… same problem.
Have even set up new password etc directly with UniSuper… same problem. Hope you can help. Kirsty
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Response from developer

Hi there, Thank you for bringing this to our attention. We are working hard to resolve this issue as soon as we can. We apologise for any inconvenience and appreciate your patience as we work towards a resolution. If the problem persists, please contact us on 1800 331 685 so we can help – UniSuper App team

NO DARK MODE ICON

As the title says... incredibly annoying