Universal Studios Japan Reviews: Is It Legit?

Customer Experience

Positive experience26.3% of reviews
Neutral9.9% of reviews
Negative experience63.9% of reviews

~ Based on 274 written reviews from the US App Store.

What users say about Universal Studios Japan

Is Universal Studios Japan Safe?

Universal Studios Japan appears safe based on user ratings. AppsHunter Safety Score for Universal Studios Japan is 96/100.

This assessment is based on 7,474 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.5% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 7,474 App Store ratings for Universal Studios Japan.

Is Universal Studios Japan Legit?

Universal Studios Japan appears to be a legitimate app. AppsHunter Legitimacy Score for Universal Studios Japan is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

超值得去玩的地方。

好地方,值得去玩,有机会还会再次去。

嗯

很好玩而且工作人员很有趣

굿굿

유니버셜 같다왔는데 겁나 유용합니다

Terrible Usability

You cannot redeem express passes in app for ease of use, you can register your park pass but you cannot view it? The entire system of Park passes, Express passes and Timed Entry Tickets is so confusing and infuriating. Just use the app for the map and nothing else. All other functionality is useless
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Okay aber..

Also die Map läuft gut wenn man im Park unterwegs ist auch die Wartezeiten haben gepasst. Leider sind die Apps die man im Park nutzt sehr nervig zu bedienen und meisten trecken sie nicht das was sie sollen wenn man bedenkt das viel davon abhängt ist.

Just a Webbrowser

The rest of the app is just garbage very slow and very energy intensive

无法沟通

客服都找不到

재밌었어요

직원들께서 너무 잘해주셔서 너무 좋고 놀이기구도 다 안전해서 너무 재미있고 즐거운 추억이 되었습니다

Only Japanese…

Even trying to understand the language is impossible because it is too much information

打开不了哦

打开不了哦

Mario Area

The app had a glitch when trying to reserve Mario's area, so we missed our chance.

Japanese Notifications

App is great but Notifications are only in Japanese, just found out there was a fast pass still available 9 hours later when I finally had the time to Translate it… add English support and other languages if you want to sell this

Very handy app

The live map which shows where you are in real time is an absolutely brilliant feature. Would give this 5 stars if only the map could be programmed to get you to a destination. This is a must have app if visiting universal studios Japan

App so bad it ruins whole experience

This app is trash you try to buy tickets in the app and then still have to QR code scan them back into the app. It constantly tells you that you must get the app to use it. It’s also terribly confusing! Don’t come to USJ Japan.

Disappointed

So complicated to use the app.. Japan is supposed to be advanced but I can barely navigate the USJ app.. can’t pre-plan my day and getting a Super Nintendo ticket is next to impossible.. the links don’t work so well and everything keeps reverting back to Japanese when I’ve changed to English.. god knows how the day will go inside Universal
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English language not available

—> pretty useless

Awesome

So good

Waiting time feature needs improvement

Unfortunately the update of waiting times does not match at all with reality. Have to close/open app constantly to know if waiting times drastically increased or not. Know other park apps like this which are more real-time and exact…

Camera non fonctionnelle

Ce serait bien que les développeurs d une app la vérifie avant de la lancer sur le marché. Lors du scan du QR code, aucune fonctionnalité pour donner accès à lancer caméra. Une erreur de débutant!

Poor

The app is not linked to applewallet